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Starts 7 June 2026 12:48

Ends 7 June 2026

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AI-powered Customer Intelligence with Microsoft Copilot

Unlock AI-powered customer insights with Microsoft Copilot to enhance marketing strategies, data analytics, segmentation, and personalized engagement across business functions.
Microsoft via Coursera

Microsoft

2889 Courses


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Optional upgrade avallable

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Progress at your own speed

Paid Course

Optional upgrade avallable

Overview

Transform your marketing capabilities using Microsoft Copilot's generative AI to understand customers, analyze data, and optimize business processes. Learn to leverage AI-powered insights for customer segmentation, targeting, and personalized engagement across marketing, sales, and customer service functions.

Syllabus

  • Course 1: Using Microsoft Copilot to Understand Your Customer
  • Course 2: Upgrade Your Marketing Strategy with Microsoft Copilot
  • Course 3: Customer Data, Analytics, and Segmentation
  • Course 4: Data Preparation and Evaluation with Copilot
  • Course 5: Applications of Copilot in the Workplace

Taught by

Microsoft


Subjects

Computer Science