AWS Flash - A Hands-On Look at Amazon Q Business Expert

Overview

This course has been created with the help of an Amazon Q business expert.

Amazon Q business expert assists businesses in empowering various users to gain insights from company data, leading to better decision-making. It can be tailored to a business by connecting it to the company's data, information, and systems through over 40 built-in connectors.

This helps marketers, project managers, and sales representatives engage in tailored conversations, solve problems, generate content, take actions, and enhance decision-making.

Join us for an in-depth exploration of Amazon Q to learn how to make better data-driven decisions and improve employee productivity through hands-on demonstrations, digital whiteboarding, and relatable storytelling.

• Course Level:

  Intermediate

• Duration:

  1 hour

Activities

This course includes presentations based on practical examples, with use-cases and demonstrations.

Course Objectives

By the end of this session, attendees will be able to:

• Understand the different versions of Amazon Q and the appropriate use cases.
• Define the key use cases for Amazon Q business expert.
• Describe how Amazon Q business expert can make business users more productive.
• Identify key challenges when adopting generative AI for a workforce.
• Understand key features of Amazon Q business expert, including:
  • Conversational Q&A
  • Uploading files and analyzing content
  • Creating applications
  • Configuring data source connectors
  • Setting up a native retriever
  • Using third-party plug-ins and actions
  • Access control, guardrails, safety & security
• Gain practical knowledge on using Amazon Q business expert to boost employee productivity and creativity.
• Learn how to make API calls to invoke Amazon Q business expert functions.
• Gain awareness of the Amazon Q business expert workshop for a deeper technical dive into the service.

Course Outcomes

• Acquire a practical understanding of configuring, setting up, and using Amazon Q business expert to enhance employee productivity, creativity, and decision-making.
• Understand how to describe and position the technology within a solution architecture.
• Recognize the practical uses of Amazon Q business expert with a focus on responsible, inclusive, and ethical use of the technology.

Intended Audience

This course is aimed at:

• Non-technical enthusiasts
• Technical enthusiasts
• Decision-makers

Prerequisites

Introduction to Information Retrieval with Amazon Q

Course Outline & Module Overview

Module 1:

Introduction to Amazon Q

• Overview of Amazon Q expertise and use cases
• Why use Amazon Q business expert?

Module 2:

Key Features of Amazon Q business expert (20 minutes)

• Application creation
• Data source and retriever configuration
• Content analysis with uploaded files
• Third-party plug-ins and actions
• Access controls, guardrails, safety, and security features

Module 3:

Use Cases of Amazon Q business expert (10 minutes)

• Improving employee productivity through conversation
• Enhancing creativity
• Responsible, inclusive, and ethical use

Module 4:

Architectural Concepts (15 minutes)

• Solution architecture example
• Deployment & identity provider integration
• API invocation for custom functions

Module 5:

Next Steps (5 minutes)

• Introduction to the Amazon Q business expert workshop
• Introduction to Amazon

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  Subjects