AWS Flash - Generative AI in Action: Real-World Use Cases

via AWS Skill Builder

Overview

This course provides an overview of generative AI use cases and the business value they offer. It includes real-world applications for generative AI across major industries and case studies.

Course level: Fundamental
Duration: 75 min

Activities

This course includes presentations, real-world examples, and case studies.

Course Objectives

In this course, you will learn to:

Understand four core objectives of generative AI
Improve customer experiences through conversational AI and personalization
Boost employee productivity with generative-AI-powered assistants, code companions, and automated report generation
Accelerate process optimization and enhance business efficiency
Enhance creativity and content creation
Become familiar with use cases across different industry segments
Gain an understanding of high-level architectures behind some working prototypes

Intended Audience

This course is intended for:

Anyone looking to understand real-world applications of generative AI
Decision makers looking to identify and evaluate generative AI use cases

Prerequisites

We recommend that attendees of this course have:

Introduction to Generative AI – Art of the Possible (digital)
No prior cloud computing or AWS experience required

Course Outline

Module 1: Generative AI Use Cases

Lesson 1: What is Generative AI

Lesson 2: Common use cases for generative AI

Improve customer experiences
Boost employee productivity
Enhance creativity & content creation
Accelerate process optimization

Module 2: Enhance Customer Experience

Lesson 1: Conversational AI

Lesson 2: Call Center Solutions

Lesson 3: Personalization

Module 3: Boost Employee Productivity

Lesson 1: Conversational Search

Lesson 2: Employee Assistant

Lesson 3: Code Generation

Module 4: Optimize Business Processes

Lesson 1: Intelligent Document Processing

Lesson 2: Data Augmentation

Module 5: Creativity and Content Creation

Module 6: Industry Use Cases

Lesson 1: Healthcare and Life Sciences
Lesson 2: Financial Services
Lesson 3: Retail, Media, and Entertainment

University:

Provider: AWS Skill Builder

Categories: Artificial Intelligence Courses, Generative AI Courses, Amazon Web Services (AWS) Courses, Conversational AI Courses, Code Generation Courses, Content Creation Courses