AWS Flash - Generative AI in Action: Real-World Use Cases

Overview

This course provides an overview of generative AI use cases and the business value they offer. It includes real-world applications for generative AI across major industries and case studies.

• Course level:

  Fundamental

• Duration:

  75 min

Activities

This course includes presentations, real-world examples, and case studies.

Course Objectives

In this course, you will learn to:

• Understand four core objectives of generative AI
• Improve customer experiences through conversational AI and personalization
• Boost employee productivity with generative-AI-powered assistants, code companions, and automated report generation
• Accelerate process optimization and enhance business efficiency
• Enhance creativity and content creation
• Become familiar with use cases across different industry segments
• Gain an understanding of high-level architectures behind some working prototypes

Intended Audience

This course is intended for:

• Anyone looking to understand real-world applications of generative AI
• Decision makers looking to identify and evaluate generative AI use cases

Prerequisites

We recommend that attendees of this course have:

• Introduction to Generative AI – Art of the Possible (digital)
• No prior cloud computing or AWS experience required

Course Outline

Module 1:

Generative AI Use Cases

Lesson 1:

What is Generative AI

Lesson 2:

Common use cases for generative AI

• Improve customer experiences
• Boost employee productivity
• Enhance creativity & content creation
• Accelerate process optimization

Module 2:

Enhance Customer Experience

Lesson 1:

Conversational AI

Lesson 2:

Call Center Solutions

Lesson 3:

Personalization

Module 3:

Boost Employee Productivity

Lesson 1:

Conversational Search

Lesson 2:

Employee Assistant

Lesson 3:

Code Generation

Module 4:

Optimize Business Processes

Lesson 1:

Intelligent Document Processing

Lesson 2:

Data Augmentation

Module 5:

Creativity and Content Creation

Module 6:

Industry Use Cases

• Lesson 1:

  Healthcare and Life Sciences

• Lesson 2:

  Financial Services

• Lesson 3:

  Retail, Media, and Entertainment

University:

Provider:

AWS Skill Builder

Categories:

Artificial Intelligence Courses, Generative AI Courses, Amazon Web Services (AWS) Courses, Conversational AI Courses, Code Generation Courses, Content Creation Courses

Subjects

united states