Overview
Title: Boosting Productivity through the Tech Stack
Description: Dive into "Boosting Productivity through the Tech Stack," the fourth installment in the Salesforce Sales Development Representative Professional Certificate series, offered by Coursera. This course is vital for those who have completed the first three modules: Groundwork for Success in Sales Development, Foundations for Interviewing with Confidence, and Conversational Selling Playbook for SDRs.
Explore how to amplify your productivity by incorporating advanced technological tools designed to optimize your Sales Development Representative (SDR) workflow. You will learn to navigate a variety of premier sales software, enabling you to consistently achieve remarkable results. Gain proficiency in devising robust outreach strategies to effectively interact with potential customers.
Key outcomes of this training include mastery over the tech stack, understanding and utilizing customer relation management (CRM) tools, leveraging sales intelligence tools for prospect discovery and workflow optimization, utilizing social media and video for connection and prospecting, and skill in crafting formidable outreach methodologies.
Critical prerequisites for this course include strong communication skills, basic computer proficiency, an understanding of social resources like LinkedIn, a drive to adopt new technologies, and eagerness for personal and professional growth. Completion of the prior courses in this series is mandatory to ensure a successful learning experience.
Enroll in Course 4 of the Sales Development Representative (SDR) Professional Certificate to foster the competencies needed for a thriving career in the tech industry's non-technical segments.
Categories: Salesforce Courses, Sales Courses, Business Software Courses
Syllabus
Taught by
Jolyn Cafferata, Eric Bryan, Paige Caldwell, Trailhead and Allie Kaiser