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Starts 4 June 2025 01:43

Ends 4 June 2025

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Conflict Management & Negotiation Essentials

Master essential conflict management and negotiation skills to transform disputes into opportunities for growth. Learn to understand conflict causes, communicate effectively, and develop negotiation strategies for win-win outcomes in professional and per…
State Bank of India via edX

State Bank of India

500 Courses


3 weeks, 2-3 hours a week

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Overview

Conflict Management and Negotiation Essentials are critical skills for navigating interpersonal and professional relationships. Conflict management involves understanding the root causes of disagreements, recognising different perspectives, and using effective communication to resolve disputes constructively.

It focuses on de-escalating tensions and fostering collaboration to create positive outcomes.

Syllabus


    Taught by

    RANJITA SHARAN SINGH


    Subjects

    Business