Create and manage segments in Dynamics 365 Customer Insights - Data

Overview

Explore the modules designed to enhance your skills in Dynamics 365 Customer Insights - Data:

• Module 1:

  Master the art of data ingestion into Customer Insights - Data. This module covers:

  • Ingesting data using Power Query.
  • Establishing connections to an Azure Data Lake.
  • Integrating with a Microsoft Dataverse.
  • Managing data sets and refreshes.
  • Exporting data efficiently.
• Module 2:

  Create a comprehensive customer profile in Customer Insights - Data, focusing on:

  • Developing a Customer Insights - Data instance.
  • Ingesting and unifying data effectively.
• Module 3:

  Enhance your proficiency with Customer Insights - Data by learning to:

  • Configure search and filter indexes.
  • Define relationships and activities.
  • Handle diverse measures.
• Module 4:

  Validate your ability to configure Dynamics 365 Customer Insights - Data to meet business needs, including:

  • Creating segments using customer profiles.
  • Generating actionable insights on segments.
  • Managing segments efficiently.

Join the Microsoft Learn program to deepen your understanding and application of these essential Customer Insights - Data skills.

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