Building Emotional Intelligence Skills in the Age of AI

Overview

In the age of AI, emotional intelligence is crucial for meaningful connections and effective teamwork. This learning path equips learners with skills to build relationships, develop emotional awareness, communicate with empathy, establish trust, and increase social perceptiveness.

By completing these courses, participants will excel in AI-enhanced workplaces, driving stronger connections and organizational success.Learn how to leverage social intelligence in the AI era.Build and maintain strong work relationships.Develop and practice emotional intelligence skills.Communicate with empathy and build trust effectively.

Syllabus

• Introduction to Emotional Intelligence in the AI Era
Understanding Emotional Intelligence (EI) fundamentals
The role of EI in modern workplaces
Importance of EI in AI-enhanced environments
• Emotional Awareness and Self-Management
Techniques for self-awareness
Managing emotions in high-pressure scenarios
Strategies for self-regulation and motivation
• Empathy and Social Skills in Communication
Communicating with empathy
Building rapport and trust with colleagues
Active listening and effective feedback
• Building and Maintaining Strong Work Relationships
Networking in AI-enhanced workplaces
Conflict resolution and negotiation skills
Collaborative problem-solving strategies
• Social Perceptiveness and Cultural Awareness
Understanding social dynamics in diverse teams
Cultivating cultural awareness and sensitivity
Navigating social cues in AI-driven interactions
• Leveraging Emotional Intelligence for Organizational Success
Aligning EI with organizational goals
EI best practices for leadership and management
Enhancing team performance through EI
• Practical Applications and Case Studies
Real-world examples of EI in action
AI tools and technologies to enhance EI
Case studies of successful EI implementation
• Conclusion and Next Steps
Assessing personal EI growth
Creating an individualized EI development plan
Resources for continued learning and development
• Capstone Project
Applying EI skills to a real-world scenario
Peer feedback and reflection
Presentation of findings and learning outcomes

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Taught by

Chris Shipley, Dr. Emily Anhalt, Dr Gemma Leigh Roberts, Sharon Steed, Brenda Bailey Hughes and Vanessa Van Edwards

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Subjects

Personal Development