What You Need to Know Before
You Start

Starts 20 June 2025 22:41

Ends 20 June 2025

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Become an Agentblazer Innovator

Define your AI goals, then customize and deploy trusted agents across your organization.
Salesforce via Trailhead

Salesforce

40 Courses


8 hours 5 minutes

Optional upgrade avallable

Beginner

Progress at your own speed

Free Online Course

Optional upgrade avallable

Overview

Define your AI goals, then customize and deploy trusted agents across your organization.

Syllabus

  • Introduction to AI in Organizations
  • Overview of AI applications in business
    Understanding AI agents and their roles
  • Defining AI Goals
  • Identifying organizational objectives for AI
    Aligning AI goals with business strategy
    Setting measurable outcomes and KPIs
  • Foundation of AI Agents
  • Key concepts of AI agents
    Types of agents and their use cases
    Basics of agent architecture and design
  • Customizing AI Agents
  • Techniques for tailoring agents to specific tasks
    Integrating agents with existing systems
    Scalability and adaptability of AI agents
  • Deployment Strategies for AI Agents
  • Planning for deployment across various departments
    Managing resources for large-scale AI implementations
    Ensuring seamless integration and minimal disruption
  • Building Trusted AI Agents
  • Principles of AI transparency and interpretability
    Ethics and bias in AI systems
    Ensuring data privacy and security in agent operations
  • Monitoring and Maintenance
  • Establishing monitoring protocols for AI agents
    Continuous improvement and updates
    Handling agent failures and mitigating risks
  • Case Studies and Real-world Applications
  • Analyzing successful AI deployments in different sectors
    Lessons learned and best practices
  • Future of AI Agents in Organizations
  • Emerging trends and technologies
    Preparing for future advancements and disruptions
  • Capstone Project
  • Define, design, and deploy a customized AI agent for a chosen business challenge
    Presentation and feedback session with peers and instructors

Subjects

Business