Certified Balanced Scorecard Professional (CBSCP)

Overview

This practical online course will provide participants with a good understanding of the Balanced Scorecard (BSC) management methodology and its application. At the end of the online course, participants will be ready to develop and implement an effective Balanced Scorecard (BSC) within the organization.

Syllabus

• Introduction to Balanced Scorecard (BSC)
Overview of BSC methodology
Historical development of the BSC
Key benefits and challenges of implementing BSC
• Understanding BSC Components
Vision, Mission, and Core Values
Strategic Objectives
Performance Measures and Targets
Initiatives and Action Plans
• BSC Perspectives
Financial Perspective
Customer Perspective
Internal Business Process Perspective
Learning and Growth Perspective
• Developing a Balanced Scorecard
Setting organizational strategic goals
Identifying strategic themes and results
Selecting appropriate performance measures
Aligning strategic initiatives
• Implementing a Balanced Scorecard
Gaining leadership support
Communicating the BSC across the organization
Integrating the BSC with organization processes
Training and change management
• Monitoring and Evaluating Performance
Regular performance reviews and updates
Using BSC for strategic feedback and learning
Adjusting strategies and targets based on performance data
• Case Studies and Applications
Examining successful BSC implementations
Lessons learned from BSC challenges
• Practical Workshop: Developing Your Own BSC
Hands-on activities in creating a BSC
Peer review and feedback session
• Certification Exam Preparation
Key topics review
Practice questions and discussion
• Course Conclusion and Next Steps
Summary of key learnings
Guidance on further BSC resources and communities

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Taught by

Dr. Rachad Baroudi | KPI Mega Library | 25,000 Students | 172 Countries

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Subjects

Business