Work with Microsoft Power Platform tenants, environments, subscriptions, and Dynamics 365 apps

Overview

Discover the comprehensive course on managing Microsoft Power Platform tenants, environments, subscriptions, and Dynamics 365 applications provided by Microsoft Learn. This detailed course is divided into four essential modules, each designed to give learners a thorough understanding of different aspects of the Microsoft Power Platform and Dynamics 365.

• Module 1: This initial segment provides an in-depth look into managing Microsoft Power Platform deployments, covering foundational concepts, technical requirements, planning, multi-tenant and multi-instance Dynamics 365 deployments, subscription management, storage considerations, integration, and authentication.
• Module 2: Focused on Dynamics 365 Customer Engagement apps, this module reveals the hidden gems included in subscriptions such as Microsoft Portals, Gamification, and Voice of the Customer surveys. It also covers technical capabilities like backup and restore, integrated planning for updates and upgrades, user management through the Microsoft 365 admin center, instance management, storage management, updates management, app installation, and provisioning of a Microsoft Portal.
• Module 3: Dives into managing every Microsoft Dynamics 365 user, enabling and managing the Microsoft Dynamics 365 Outlook Add-in, managing mobile clients, installing the Field Service Mobile app, managing access to Microsoft Portals, and installing the Unified Service Desk.
• Module 4: Explores the mobile capabilities of Microsoft Power Platform, highlighting how functional consultants can ensure seamless mobile access and take advantage of mobile form factors when implementing Dynamics 365 solutions. It covers enabling mobile access, managing mobile capabilities, technical requirements for mobile access, Dynamics 365 mobile capabilities, enabling and managing mobile offline mode, deep integration with Microsoft 365, creating and running task flows, and running Power Apps.

This course is offered by Microsoft Learn, falling under the categories of Microsoft PowerApps Courses. It is an ideal resource for those looking to deepen their knowledge and skills in managing Microsoft Power Platform environments and Dynamics 365 applications effectively.

Syllabus

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