Extending Microsoft 365 Copilot with Copilot Agents - Best Practices

Overview

Master the creation and deployment of Copilot agents using Copilot Studio, covering organizational best practices, IT governance, and empowering users to build effective AI solutions.

Syllabus

• Introduction to Microsoft 365 Copilot
Overview of Microsoft 365 Copilot
Key features and capabilities
Role of Copilot Agents in enhancing productivity
• Understanding Copilot Studio
Navigating the Copilot Studio interface
Tools and resources available in Copilot Studio
Basic functionality and setup
• Creating Copilot Agents
Identifying business needs and objectives
Designing effective Copilot Agents
Building custom workflows
• Deployment Strategies for Copilot Agents
Testing and validation processes
Deployment best practices
Monitoring and performance optimization
• Organizational Best Practices
Aligning Copilot Agents with organizational goals
Incorporating feedback loops for continuous improvement
Case studies and success stories
• IT Governance and Compliance
Ensuring compliance with IT policies
Data security and privacy considerations
Managing access and permissions
• Empowering Users to Build AI Solutions
Training and support for non-technical users
Encouraging innovation through self-service options
Strategies for driving user engagement and adoption
• Measuring Success and Impact
Defining key performance indicators (KPIs)
Analyzing outcomes and value addition
Reporting and communication with stakeholders
• Future Trends and Developments
Upcoming features and updates in Microsoft 365 Copilot
Adapting to changes in AI technology
Preparing for future advancements in Copilot capabilities
• Course Conclusion and Q&A Session
Recap of key learnings
Open floor for questions and discussion
Resources for continued learning and support

Subjects

Business