All current Conflict Resolution Courses courses in 2024
141 Courses
Developing Your Emotional Intelligence (Live Online)
In today's fast-paced, team-centric, and global work environment, strong relationships are crucial for achieving peak efficiency. Emotional Intelligence (EI) competencies are central to fostering effective workplace dynamics and productivity. This seminar focuses on the practical application of EI skills, empowering you to build personal aware.
Emotional Intelligence & Customer Service (Live Online)
In times of crisis, individuals often default to a "fight vs. flight" mentality rather than reasoned thinking. This interactive online session on Emotional Intelligence & Customer Service is designed to teach you how to maintain emotional control and assist your customers in doing the same, thereby enabling effective problem-solving.
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Effectively Communicating in The Moment (Live Online)
Unexpectedly called upon in meetings, asked questions in hallways, or caught in challenging conversations, these unrehearsed events require confidence and readiness. Learn to apply preemptive and immediate strategies for unscripted situations.
Who Should Attend: Business professionals at any career stage seeking to improve in-the-moment commun.
Customer Service Excellence:How to Win & Keep Customers (Live Online)
Providing top-notch customer service is essential for cultivating loyalty and repeat business. This live online seminar is designed for customer service representatives, technical support, account managers, and more who aim to refine their skills in customer care. In today's business environment, exceptional 'people skills' are pivotal to bo.
Certified Professional in Management Exam Prep Course (Live Online)
Certified Professional in Management Exam Prep Course | Live Online
Advance your managerial career with the Certified Professional in Management Exam Prep Course, offered live online. This course is designed to equip you with essential management skills necessary for today's business environment and prepare you thoroughly for the AMA Certified.
Mastering the Art of Critical Conversations (Live Online)
Are you like most people, struggling when conversations shift from routine to crucial? The body's natural fight-or-flight response often takes over, leading to a knee-jerk reaction to avoid the topic, rely on emails, or simply hope for the best. True productivity arises from face-to-face dialogue and the ability to express controversial and ri.
Building Better Work Relationships (Live Online)
In today's complex work environment, thriving often relies on the collaborative efforts of teams composed of diverse individuals. Learning to harness these differences can transform them into a positive force. This workshop, Building Better Work Relationships, empowers participants to enhance their interpersonal skills, build rapport, and fost.
Moving Ahead: Breaking Behavior Patterns (Live Online)
Moving Ahead: Breaking Behavior Patterns That Hold You Back
What does your professional image say about you? Whether it's overpowering others in pursuit of authority, frequent clashes with figures of authority, spreading office rumors, or breaking down easily under stress, these negative behaviors can severely tarnish your reputation and lead t.
Diversity, Equity and Inclusion Certificate Program (Live Online)
Join the Diversity, Equity and Inclusion Certificate Program live online and become an advocate for change within your organization. This comprehensive 3-day course provides leaders at all levels with the opportunity to develop critical skills for promoting diversity and inclusion. Unlike standard D&I courses, this program offers practical tool.
Management Skills for Administrative Professionals (Live Online)
Build essential management and leadership skills with our live online seminar designed for experienced administrative professionals. Discover ways to effectively handle changing responsibilities, improve communication and negotiation skills, and apply management techniques for continuous improvement.
Who Should Attend: This course is ideal for.
