Emotional Vitality in a Dynamic Workplace
University of Alberta via Coursera
Coursera
6 Courses
The University of Alberta is a premier research institution situated in Edmonton, Canada. It is renowned for its outstanding teaching, research, innovation and its commitment to community involvement.
Overview
Develop emotional intelligence skills to enhance workplace relationships, manage stress, resolve conflicts, and foster a positive environment for career growth and productivity.
Syllabus
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- Introduction
-- In the dynamic world of work, emotional intelligence is the key to unlocking your full potential. This course will equip you with the skills and insights to harness your emotions, enhance your relationships, and cultivate a positive and productive work environment.
- Emotional Expedition
-- In this module, you will learn about the concept and components of emotional intelligence and how it affects your work performance and relationships. You will also assess your emotional intelligence and identify areas for improvement.
- Interpersonal Dynamics: Conflict to Harmony
-- In this module, you will learn how to identify and resolve workplace conflict using emotional intelligence skills. You will also explore creating a culture of understanding and harmony in your work environment.
- Workplace Stress in a Dynamic Environment
-- In this module, you will learn how to recognize and cope with workplace stress using emotional intelligence skills. You will also learn how to design stress-resistant workspaces that support your emotional well-being and vitality.
- Recognition Resonance
-- In this module, you will learn about the importance and benefits of workplace recognition and how to craft effective recognition programs and approaches using emotional intelligence skills. You will also learn to recognize and appreciate yourself and others in the workplace.
- Policies to Support Emotional Vitality
-- In this module, you will learn how to review and design policies that support emotional well-being and vitality in the workplace. You will also learn how to train managers and employees on emotional support and wellness.
Taught by
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