Introduction to GenAI for Business Process Automation

Overview

Generative AI is reshaping how modern businesses automate tasks and improve efficiency. This course will teach you how to design and implement AI-powered automations using practical, hands-on approaches.

Whether you’re new to automation or looking to sharpen your skills, you’ll gain the foundational knowledge needed to identify automation opportunities and build simple AI-enabled workflows. You’ll explore essential concepts such as prompt engineering, workflow analysis, and tool selection—key skills for anyone aiming to integrate generative AI into day-to-day operations.

Through guided examples, you’ll learn how to translate business needs into clear prompts and design automation strategies that reduce manual effort and support productivity. No coding or prior AI experience is required.

This course is suitable for professionals across industries who want to harness the power of AI in their teams or organizations. By the end of this course, you’ll be ready to apply what you’ve learned to real-world scenarios and take the first step toward smarter, faster, AI-assisted workflows.

Enroll now to build your automation skills and future-proof your career.

Syllabus

• Foundations of Generative AI and Automation
This module provides an overview of the fundamental concepts of generative AI and its role in business process automation. You'll also learn about different types of AI-powered automation, understand their applications in various business contexts, and develop the ability to identify automation opportunities in business processes. This foundational knowledge will prepare you to work with specific tools and implement automation solutions in later modules.
• Tools and Platforms for Generative AI in Automation
In this module, you will explore various generative AI tools and platforms commonly used for automation. You'll learn to evaluate different tools, understand their capabilities and limitations, and select the most appropriate solutions for specific automation needs. Through hands-on labs, you'll gain practical experience with popular AI platforms and understand how they can be integrated into business workflows.
• Prompt Engineering for Automation
This module delves into the art and science of prompt engineering specifically for automation tasks. You'll explore how to craft effective prompts that generate consistent, reliable outputs for automation workflows. Through practical exercises, you'll develop skills in writing, testing, and refining prompts for various business automation scenarios.
• Building Your First Automated Workflow
In this module, you will apply your knowledge to build complete automated processes using generative AI. You'll learn how to plan and implement automation sequences, effectively combining tools and prompts. Through hands-on projects, you'll gain practical experience in creating real-world automation solutions.
• Course Quiz, Project, and Wrap-Up
In this module, you will apply the knowledge gained in the course in a final project and a graded assessment. In the final assessment, you'll demonstrate your ability to create an automated workflow from start to finish. The module also wraps up the course learning and highlights key takeaways and next steps.

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Taught by

Kasie Pardi and Paul Pardi

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Subjects

Computer Science