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Starts 21 June 2025 02:37

Ends 21 June 2025

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Feedback Skills

Master essential techniques for giving and receiving constructive feedback, from handling emotional responses to implementing effective feedback mechanisms that drive personal and professional growth.
Packt via Coursera

Packt

2039 Courses


1 hour 36 minutes

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Free Online Course (Audit)

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Overview

Master the art of effective communication with this comprehensive course on Feedback Skills. Gain essential insights into giving and receiving feedback, ensuring your communication is constructive and impactful.

By the end of this course, you’ll have the tools to deliver feedback that inspires growth and fosters collaboration. Begin your journey by learning how to deliver negative feedback constructively, followed by best practices for giving and receiving feedback.

Discover the emotional responses involved and how to navigate them effectively. Gain insights into crafting quality feedback and employing techniques that leave a lasting, positive impression on the recipient.

Next, explore the principles that underpin great feedback and dive deep into the nuances of constructive feedback. Learn to balance the positive with the critical, ensuring your communication supports personal and professional growth.

Conclude with an exploration of feedback mechanisms to monitor progress and enhance performance continuously. This course is ideal for professionals, managers, and leaders looking to elevate their communication skills.

No prior experience is required, but a willingness to reflect on communication practices is essential. With a beginner-friendly approach, this course equips you with skills that are practical and immediately applicable.

Syllabus

  • Feedback Skills
  • In this module, we will explore the essential skills required to deliver and receive feedback effectively. You will learn to provide constructive feedback, understand emotional dynamics, and apply proven techniques to enhance the quality of feedback. This section also covers the principles and mechanisms that ensure feedback drives meaningful personal and professional development.

Taught by

Packt - Course Instructors


Subjects

Personal Development