GenAI for Sales Reps: Streamlining Lead Qualification

via Coursera

Coursera

1716 Courses


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Overview

This course, GenAI for Sales Reps-Streamlining Lead Qualification, is designed to help sales professionals harness the power of Generative AI to automate and optimize lead qualification. You’ll start with the fundamentals of GenAI in sales, exploring how AI transforms lead scoring and prioritization. Then, you’ll learn to customize AI-driven models, automate lead enrichment, and implement smart workflows to enhance efficiency. We’ll also cover real-world case studies showcasing how top sales teams leverage GenAI to increase conversion rates. Through hands-on exercises and actionable insights, you’ll discover how to eliminate guesswork, enhance data-driven decision-making, and ensure accuracy in GenAI-powered lead qualification. You’ll also learn how to integrate GenAI into your existing sales processes for scalability and long-term success. This course is designed for sales professionals across various roles, including Sales Representatives, Account Managers, Business Development Executives, and Sales Managers. It is also valuable for Inside Sales Professionals, Lead Generation Specialists, B2B Sales Professionals, and Enterprise Sales Executives looking to enhance their lead qualification processes. Additionally, Territory Sales Managers, Sales Strategists, Growth Hackers, Entrepreneurs, and Startup Founders who aim to leverage GenAI for smarter, data-driven sales strategies will benefit from this course. Learners should have a basic understanding of lead generation, qualification, and the sales funnel. Familiarity with GenAI-driven sales tools such as chatbots or AI-powered email automation will be helpful. Additionally, a working knowledge of CRM platforms like Salesforce, HubSpot, or similar systems is recommended. A general understanding of B2B or B2C sales strategies, along with the ability to use web-based applications, automation tools, and GenAI-powered software, will ensure a smooth learning experience. By the end of this course, learners will understand the fundamentals of GenAI in sales and how it transforms lead qualification processes. They will be able to apply GenAI-driven lead scoring techniques to prioritize high-value leads and optimize workflows through automation for improved efficiency and accuracy. Finally, learners will develop a comprehensive GenAI-driven lead qualification strategy by utilizing data sources, performance metrics, and AI-powered decision-making to drive smarter sales outcomes.

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