All current Customer Relationship Management Courses courses in 2024
55 Courses
Management Information Systems
Changes in technology and innovative business models have revolutionized social life and business practices worldwide. Enterprise-wide information systems with extensive, rich data empower managers with online, nearly instant access to crucial information required for accurate and timely decisions. Successful firms and managers recognize the capabi.
HubSpot Workflows & Reporting for Marketing Professionals
Title: HubSpot Workflows & Reporting for Marketing Professionals
Description: Immerse yourself in the advanced functionalities of HubSpot Automation and Reporting with our comprehensive 2024 update, tailored specifically for marketing professionals. Enhance your strategic capabilities and utilize cutting-edge tools to streamline your marketing.
Build a Chatbot on Salesforce using Einstein Bots
Discover the power of AI by building a chatbot on Salesforce using Einstein Bots. This course, available on Udemy, takes you through the entire process from start to finish, empowering you to deliver exceptional customer service experiences.
Ideal for beginners and experienced professionals alike, this course covers:
Setting up a chatbot.
Customer Intelligence and Analytics for Omni-Channel
Visit Udemy
Master the art of omni-channel marketing through a comprehensive managerial perspective on artificial intelligence, technology, and data analytics. This Udemy course focuses on enhancing customer-centric engagement using cutting-edge strategies in AI and big data.
Course Highlights:
Gain insights into AI-driven customer intellig.
Supercharge with Salesforce Einstein (GPT)
Supercharge with Salesforce Einstein (GPT)
Salesforce is a cloud-based customer relationship management (CRM) platform designed to assist businesses in managing sales, marketing, and customer service efficiently. This engaging course offers participants a robust understanding of Salesforce Einstein and its capabilities, ensurin.
Sales Analysis with Claude
Join our transformative course, "Sales Analysis with Claude," designed to empower sales professionals by integrating AI into every step of the sales process. This course emphasizes the importance of AI as a pivotal tool to enhance sales strategies, offering practical insights for faster and smarter deal closures.
Participants will learn how t.
Professional Diploma of Virtual Executive Assistant
Professional Diploma of Virtual Executive Assistant - MTF Institute
Advance your career with the Professional Diploma of Virtual Executive Assistant by MTF Institute, available through Udemy. This comprehensive program empowers you with essential skills in Project Management, effective Communication, Customer Relationship Managem.
Make CRM + AI + Data Your Trusted Formula
Make CRM + AI + Data Your Trusted Formula
Discover how combining CRM, AI, and data can revolutionize your business. Join us to explore how Salesforce's innovative solutions can provide a comprehensive 360-degree view of your customers, enabling smarter decision-making and driving powerful automation. Dive into the world of trusted AI a.
Drive Productivity with Einstein AI
Drive Productivity with Einstein AI
Learn how to boost your productivity with Einstein AI in this comprehensive course by Trailhead. Dive deep into out-of-the-box Salesforce AI products and gain practical experience. This course also prepares you for the AI Specialist Certification, ensuring you’re well-equipped with the necessary s.
Use Dynamics 365 Copilot for Sales
Module 1: Learn how to boost sales performance with Microsoft 365 Copilot for Sales.
In this module, you'll learn to:
Use basic application capabilities in Outlook, Teams, and Word
Use AI in sales communication, email, and meetings
Use CRM data in your flow of work
Create and use collaboration spaces within Te.