All current Customer Relationship Management Courses courses in 2024
63 Courses
GenAI for Sales Reps: Streamlining Lead Qualification
Embark on a transformative journey with our course, "GenAI for Sales Reps: Streamlining Lead Qualification." Designed specifically for sales professionals, this course enables you to leverage Generative AI for automating and enhancing lead qualification processes. Begin by exploring the fundamentals of GenAI in sales and learn how AI can rev.
Coursera
GenAI for Sales Managers: Data-Driven Sales Forecasting
Welcome to the course "GenAI for Sales Managers: Boosting Sales with GenAI," designed to empower sales professionals in incorporating Generative AI into their daily operations. This course covers everything from sales forecasting and customer engagement to pipeline management, demonstrating the effectiveness of GenAI tools like ChatGPT and Cla.
Coursera
AI Agents and Agentic AI with Python & Generative AI
Forget everything you know about traditional AI. Agentic AI doesn’t just analyze data; it acts on it. From drafting sales emails to updating CRMs, it’s not just a tool—it’s a game-changer. Are you ready to harness its power? Agentic AI combines Generative AI with tools and actions, enabling the creation of "agents" that revolutionize how work is.
Coursera
Discovering SAP Customer Experience Solutions
Embark on an educational journey with this course, detailing the innovative end-to-end solutions of SAP Customer Experience. Designed to address the core priorities of Chief Revenue Officers (CROs), this program delves into the transformative impact these solutions have on modern enterprises.
Provided by SAP Learning, this course is ideal for th.
SAP Learning
Using LinkedIn Sales Navigator
Maximize your sales potential and streamline your prospecting efforts with LinkedIn Sales Navigator. This comprehensive course offered by Udemy provides in-depth knowledge and strategies to effectively leverage Sales Navigator in your sales processes.
Join industry professionals and learn how to utilize LinkedIn's powerful tools to enhance you.
Udemy
GenAI for Sales Analytics
Explore the innovative intersection of Generative AI and sales analytics with our specialized course. Tailored for those eager to enhance their AI skills, this program covers the transformative role of AI in sales, focusing on improving forecasting precision, customer segmentation, and strategic refinement. Participants will delve into.
Coursera
Master AI-Powered Chatbots, 24/7 Appointment Booking with AI
Unlock the potential of AI-driven technologies with our comprehensive course on chatbot development. Join us at Udemy to discover how to build sophisticated AI-powered chatbots capable of managing 24/7 appointment bookings effortlessly. Designed for those looking to innovate in customer interactions, this course covers everything from SMS chat.
Udemy
Unit Economics & CRM: LTV, Churn, Retention Rates, Cohorts
Delve into the intricacies of Unit Economics and Customer Relationship Management with our focused course on Udemy. Gain a comprehensive understanding of key concepts such as Lifetime Value (LTV), Churn, Retention Rates, and Cohorts, essential for maximizing your strategies in customer retention and financial analysis.
This course is suitable for.
Udemy
Customer Service Excellence:How to Win & Keep Customers (Live Online)
Providing top-notch customer service is essential for cultivating loyalty and repeat business. This live online seminar is designed for customer service representatives, technical support, account managers, and more who aim to refine their skills in customer care. In today's business environment, exceptional 'people skills' are pivotal to bo.
CourseHorse
Customer Service Mastery: Boost Your Skills with AI
Join our comprehensive course on Customer Service Mastery to elevate your skills with AI. This program is designed to boost your proficiency in utilizing AI automation to improve feedback response mechanisms, craft detailed customer personas, and implement effective communication strategies. Ideal for professionals seeking to refine their appr.
Udemy