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Starts 7 June 2025 20:20
Ends 7 June 2025
Identify UX Opportunities with Service Blueprints in Miro
2019 Courses
Not Specified
Optional upgrade avallable
All Levels
Progress at your own speed
Free
Optional upgrade avallable
Overview
By the end of this project, you will be able to design a service blueprint that serves as a point of shared understanding, informs a smooth service process, and collects quantifiable metrics to identify opportunities for continuous improvements. To identify UX opportunities with a service blueprint visualization, you will gain hands-on experience applying design thinking, user interface knowledge, context from each step of the customer experience, and business intelligence integrations in the Miro online visual collaboration platform for teamwork.
Note:
This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Taught by
Tricia Bagley
Subjects
