Create and manage segments in Dynamics 365 Customer Insights - Data
via Microsoft Learn
Microsoft Learn
222 Courses

Overview
Master data unification and customer segmentation in Dynamics 365 Customer Insights through hands-on practice with data ingestion, profile creation, relationship management, and advanced analytics.
Syllabus
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- Module 1: Module 1: Ingest data into Customer Insights - DataIntroductionImport data sources using Power QueryClean, transform, and load dataConnect to an Azure Data LakeConnect to a Microsoft DataverseWork with data setsRefresh data sourcesCheck your knowledgeSummary
- Module 2: Module 2: Create a unified customer profile in Dynamics 365 Customer Insights - DataIntroductionDefine source columnsDefine duplicate record settingsDefine matching rulesCreate a unified customer profileCheck your knowledgeSummary
- Module 3: Module 3: Work with Dynamics 365 Customer Insights - DataIntroductionConfigure searching and filtering indexesDefine activitiesWork with measuresSegmentationGet suggested segmentsSegment insightsUse Customer Insights - Data for a complete solutionCheck your knowledgeSummary
- Module 4: Module 4: Guided project - Create and manage segments with Dynamics 365 Customer Insights - DataIntroductionPrepare for the guided projectExercise - Create unified customer profilesExercise - Create measuresExercise - Create segmentsExercise - Generate segment insightsKnowledge checkSummary
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