Mastering Salesforce AI: Agentforce and Prompt Templates

Overview

Welcome to the Salesforce AI course, where we will learn to build Agents on Agentforce and prompt templates using Agent Builder and Prompt Builder to create AI-driven applications. We will learn to create simple custom actions as well as complex custom actions using Apex, flows, and REST API, will also understand how to boost Developers Productivity using Agentforce for Developers.

Syllabus

• Introduction to Salesforce AI
Overview of Salesforce AI capabilities
Introduction to Agentforce and its significance
• Understanding Agentforce
Architecture and Components of Agentforce
Setting up and configuring Agentforce
• Building AI Agents with Agentforce
Creating simple Agents
Defining complex Agents
Agentforce best practices
• Using Agent Builder
Introduction to Agent Builder
Building simple custom actions
Designing complex custom actions with Apex, flows, and REST API
• Developing Prompt Templates
Introduction to Prompt Builder
Creating effective prompt templates
Advanced prompt design techniques
• Integrating Custom Actions
Apex and flow integration
REST API integration strategies
• Enhancing Developer Productivity
Tools and techniques using Agentforce
Best practices for efficient workflow
• Case Studies and Real-world Applications
Successful implementations of AI-driven applications
Lessons learned from case studies
• Final Project
Designing and deploying a fully functioning AI agent using learned skills
• Course Wrap-up
Review of key concepts
Next steps and further learning opportunities

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Taught by

Salesforce Developer

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Subjects

Business