Driving User Engagement and Business Value with Microsoft 365 Copilot

Overview

Join us for an in-depth exploration of how Microsoft 365 Copilot can be effectively implemented to drive user engagement and business value. In this course, you will learn about the importance of selecting the right scenarios, assessing their value, and empowering users through advanced prompting techniques.

Discover actionable strategies and best practices designed to maximize the capabilities of Microsoft 365 Copilot, ensuring that both users and businesses thrive.

Syllabus

• Introduction to Microsoft 365 Copilot
Overview of Microsoft 365 Copilot capabilities
The role of AI in enhancing user engagement
• Scenario Selection for Microsoft 365 Copilot
Identifying key business use cases
Aligning Copilot scenarios with business goals
Prioritizing scenarios for maximum impact
• Value Assessment and Measurement
Defining KPIs and success metrics
Tools and methods for value assessment
Case studies of successful Copilot implementations
• User Empowerment through Advanced Prompting Techniques
Understanding the structure of effective prompts
Designing prompts for different user roles
Customization and personalization of prompts
• Best Practices for Implementing Microsoft 365 Copilot
Integration with existing workflows and tools
Training and support strategies for users
Continuous feedback and iteration for improvement
• Overcoming Challenges in Implementation
Common barriers to adoption and how to address them
Handling data privacy and security concerns
Strategies for gaining stakeholder buy-in
• Future Trends and Opportunities with Microsoft 365 Copilot
Emerging technologies and their integration with Copilot
Expanding the scope of scenarios and use cases
Long-term strategic planning for AI adoption
• Course Conclusion and Next Steps
Summary of key insights and takeaways
Resources for further learning and development
Planning for ongoing engagement and support

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Subjects

Business