Empathy: Your Secret to Working More Effectively

Overzicht

One of the most valuable yet undervalued resources in the workplace is empathy. Not only does being more empathetic make you a better friend, partner, or family member, it makes you a better coworker.

In this course, Whitney Detar, PhD, will help you discover exactly why empathy is the key to workplace success. First, you’ll explore the components of empathy and other emotions.

Next, you’ll discover strategies to build empathy. Finally, you’ll demonstrate empathy with those you interact with.

After this course, you'll be able to use the skill of empathy to build your relationships and make your workplace a better place.

Lesprogramma

• Introduction
• Why Focus on Empathy?
• Understanding Empathy
• Strategies to Build Empathy
• Demonstrating Empathy
• Situational Empathy
• Conclusion

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Gegeven door

Madecraft

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Vakgebieden

Personal Development