Empatía: Tu secreto para trabajar de manera más efectiva

Resumen

One of the most valuable yet undervalued resources in the workplace is empathy. Not only does being more empathetic make you a better friend, partner, or family member, it makes you a better coworker.

In this course, Whitney Detar, PhD, will help you discover exactly why empathy is the key to workplace success. First, you’ll explore the components of empathy and other emotions.

Next, you’ll discover strategies to build empathy. Finally, you’ll demonstrate empathy with those you interact with.

After this course, you'll be able to use the skill of empathy to build your relationships and make your workplace a better place.

Programa

• Introducción
• ¿Por qué centrarse en la empatía?
• Entendiendo la empatía
• Estrategias para desarrollar la empatía
• Demostrando empatía
• Empatía situacional
• Conclusión

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Impartido por

Madecraft

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Materias

Personal Development