L'empathie : votre secret pour travailler plus efficacement

Aperçu

One of the most valuable yet undervalued resources in the workplace is empathy. Not only does being more empathetic make you a better friend, partner, or family member, it makes you a better coworker.

In this course, Whitney Detar, PhD, will help you discover exactly why empathy is the key to workplace success. First, you’ll explore the components of empathy and other emotions.

Next, you’ll discover strategies to build empathy. Finally, you’ll demonstrate empathy with those you interact with.

After this course, you'll be able to use the skill of empathy to build your relationships and make your workplace a better place.

Programme

• Introduction
• Pourquoi se concentrer sur l'empathie ?
• Comprendre l'empathie
• Stratégies pour développer l'empathie
• Démonstration d'empathie
• Empathie situationnelle
• Conclusion

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Enseigné par

Madecraft

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Matières

Personal Development