AI business school for retail

Overview

Title: AI Business School for Retail

Description: Dive into the AI Business School for Retail, a comprehensive course designed to provide insights and understanding into the strategic components, use cases, and the necessary cultural shifts required in the retail industry to harness the power of artificial intelligence. Developed in collaboration between INSEAD and Microsoft, this course offers a deep dive into enterprise AI strategy, aiming to create real business value across various organizational functions including finance, marketing, sales, and customer service.

• Module 1 focuses on the exploration of enterprise AI strategy, highlighting approaches to AI implementation, successful outcomes, and strategic components with INSEAD and Microsoft.
• Module 2 delves into AI in retail, discussing its strategic components, special factors, and the application of a value creation framework.
• Module 3 enlightens on cultivating an AI-ready culture within organizations, alongside utilizing the AI Maturity Model Assessment.
• Modules 4 to 7 emphasize the cultural shifts necessary for AI transformation in finance, marketing, sales, and customer service departments, including insights on how Microsoft integrates AI into these processes.
• Module 8 introduces six principles for guiding AI development and use, focusing on fairness, reliability, privacy, inclusiveness, transparency, and accountability.
• Module 9 talks about the principles for organizations to adopt and operationalize a governance system for responsible AI use.
• Module 10 explores translating ethical principles into actionable guidance for engineering teams and improving lives with AI.
• Module 11 explains the primary concepts, technologies of AI, and the impact of AI in businesses, elaborating on Microsoft's role in turning AI into useful tools, products, and services.
• Module 12 wraps up by showcasing how Microsoft creates AI solutions to solve business problems, describing their products, services, and solutions.

Provider: Microsoft Learn

Categories: Artificial Intelligence Courses, Marketing Courses, Finance Courses, Customer Service Courses, Sales Courses

Syllabus

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united states