All current Customer Service Courses courses in 2024
70 Courses
Create agents with Microsoft Copilot Studio
Welcome to the "Create Agents with Microsoft Copilot Studio" course offered by Microsoft Learn. This course is designed to provide a deep understanding of Microsoft Power Virtual Agents and offer hands-on experience in building advanced chatbots.
Module 1: Introduction to Microsoft Power Virtual Agents Bots
Get acquainted with Power Virtu.
Microsoft Learn
Create and publish agents with Microsoft Copilot Studio
Discover the power of Microsoft Copilot Studio as you learn to create and publish agents with expertise. In this course offered by Microsoft Learn, you'll navigate through essential modules designed to enhance your understanding and proficiency with Microsoft Power Virtual Agents.
Module 1: Dive into the world of Microsoft Power Virtual.
Microsoft Learn
GenAI for Call Centers: AI-Driven Customer Success
Join our transformative course, "GenAI for Call Centers: AI-Driven Customer Success" to explore how AI can reshape your customer interaction strategies. Dive deep into practical tools like ChatGPT’s Canvas Mode, Custom GPTs, and Voice Mode designed to revolutionize call center workflows and efficiency.
This course is tailor-made for custome.
Coursera
Amazon Virtual Assistant • Complete Course [2025]
Embark on your journey to become a proficient Amazon Virtual Assistant with our Complete Course [2025]. Designed for both beginners and those looking to hone their skills, this course offers a thorough understanding of what it takes to succeed as an Amazon VA. From foundational knowledge to advanced strategies in self-promotion and client ac.
Udemy
Recommending Skincare Products
Struggling to pinpoint the perfect skincare solution amidst countless options? A dedicated chatbot is here to help! Dive into this innovative learning experience where you test a chatbot's ability to recommend personalized skincare products. By interacting with this AI, you will refine your prompting techniques to guide the chatbot towards d.
DataCamp
AI-powered React Applications: Building Intelligent Interfaces
In this course, "AI-powered React Applications: Building Intelligent Interfaces," you will learn to elevate the functionality of React apps by integrating AI. Whether it's enhancing a chatbot for currency conversion or developing an app that generates promotional images by combining products and holidays, this course covers essential techniq.
Pluralsight
Generative AI for Customer Support
Generative AI for Customer Support | Enhance Your Career with Coursera
According to Gartner, an impressive 85% of customer service leaders are gearing up to integrate conversational generative AI into their operations. As the business world increasingly adopts AI, our specialized program on Generative AI for Customer Support empowers customer su.
Coursera
Generative AI: Transform Your Customer Support Career
Generative AI is revolutionizing customer service by enabling proactive interactions and support. As demand rises for professionals skilled in generative AI (GenAI), this course offers the vital GenAI competencies that businesses seek.
Through this course, explore how GenAI can transform customer engagements and streamline support systems. Learn.
Coursera
Tecnología e IA en seguros: Oportunidades y desafíos
Tecnología e IA en Seguros: Oportunidades y Desafíos
Este curso ofrece una profunda exploración del impacto que la revolución tecnológica y la inteligencia artificial (IA) están teniendo en las empresas, con un enfoque particular en el sector asegurador. Compuesto por cinco unidades, el curso abarca desde el alcance y la evolución de la IA, hasta.
Coursera