All current Customer Service Courses courses in 2024
30 Courses
EIQ2 - Partnering for Peak Customer Growth & Success
EIQ2 - Partnering for Peak Customer Growth & Success
Unlock the secrets to boosting your sales through exceptional customer service with EIQ2 - Partnering for Peak Customer Growth & Success. This comprehensive online course provided by Udemy teaches you how to harness the power of emotional intelligence to enhance your customer interactions.
Wh.
Udemy
Paid Course
2-3 hours
On-Demand
The Communication Skills Masterclass - 9 Courses in 1 | For Business & Personal Development
The Communication Skills Masterclass - 9 Courses in 1 | For Business & Personal Development
Master Conflicts, Persuasion, Public Speaking, Presentation, Writing Skills, Customer Service & Confidence to Speak Up.
Would You Like to Learn Communication Skills to Improve Your Business & Personal Life?Then, You've Come to the Right Place!
Communication.
Skillshare
Free Trial Available
9 hours
On-Demand
Service Etiquette in Financial Services
Service Etiquette in Financial Services
Service etiquette demonstrates effective interpersonal skills, which can help service professionals make a positive impression and deliver a high standard of service. For financial services, carefully executed etiquette strategies can help financial service professionals connect with their cus.
edX
Free Online Course (Audit)
2 weeks, 1-3 hours a week
On-Demand
De-Escalating Conversations for Customer Service
De-Escalating Conversations for Customer Service
Successfully defuse intense situations with angry customers. Enroll in our course to learn practical approaches for managing a customer's frustration, as well as your own. This course falls under these categories: Emotional Intelligence Courses, Communication Skills Courses, Conflict Resolution Co.
Developing a Service Mindset
Keep your customers top of mind—even if you're not in a customer-facing role. Learn how to cultivate a service mindset and connect the dots between your job and customer impact.
Categories: Emotional Intelligence Courses, Communication Skills Courses, Change Management Courses, Resilience Courses, Customer Service Courses
Serving Customers Using Social Media
Serving Customers Using Social Media
Social media is a critical customer service tool. Learn how to communicate and serve customers in high-stakes channels like Facebook, Twitter, and Instagram. Elevate your customer interaction skills with this essential course.
University:
Provider:
Categories: Emotional Intelligence Courses, Communication S.
Customer Service in the Age of Generative AI
Customer Service in the Age of Generative AI | Coursera
Customer Service in the Age of Generative AI
The Customer Service in the Age of Generative AI course equips you with the vital skills to utilize Generative AI for designing and developing chatbots aimed at enhancing customer engagement and support. Gain insights into h.
Applications of Copilot in the Workplace
Applications of Copilot in the Workplace
Explore how Microsoft Copilot is transforming business functions. Discover Copilot's AI-powered features designed to streamline interactions and improve efficiency. Learn how to harness Copilot to automate responses to routine inquiries, rapidly resolve complex issues, and ev.
GenAI for Computer Support Specialists (IT Support)
This course provides an opportunity to understand and utilize Generative AI (GenAI) in problem-solving and customer interactions. Participants will learn how to automate tasks, resolve issues more quickly with AI assistance, and improve customer support with personalized service. The program covers the core functionalities and limitations of.
