All current Customer Service Courses courses in 2024
32 Courses
GenAI for Customer Service Teams
GenAI for Customer Service Teams
"GenAI for Customer Service Teams" is an introductory course designed to bridge the gap between generative AI (GenAI) technologies and customer service practices. This course demystifies GenAI, making it accessible for customer service professionals to enhance team coordination, automate tasks,.
The Communication Skills Masterclass - 9 Courses in 1 | For Business & Personal Development
The Communication Skills Masterclass - 9 Courses in 1 | For Business & Personal Development
Master Conflicts, Persuasion, Public Speaking, Presentation, Writing Skills, Customer Service & Confidence to Speak Up.
Would You Like to Learn Communication Skills to Improve Your Business & Personal Life?Then, You've Come to the Right Place!
Communication.
Skillshare
Free Trial Available
9 hours
On-Demand
Service Etiquette in Financial Services
Service Etiquette in Financial Services
Service etiquette demonstrates effective interpersonal skills, which can help service professionals make a positive impression and deliver a high standard of service. For financial services, carefully executed etiquette strategies can help financial service professionals connect with their cus.
edX
Free Online Course (Audit)
2 weeks, 1-3 hours a week
On-Demand
De-Escalating Conversations for Customer Service
De-Escalating Conversations for Customer Service
Successfully defuse intense situations with angry customers. Enroll in our course to learn practical approaches for managing a customer's frustration, as well as your own. This course falls under these categories: Emotional Intelligence Courses, Communication Skills Courses, Conflict Resolution Co.
Developing a Service Mindset
Keep your customers top of mind—even if you're not in a customer-facing role. Learn how to cultivate a service mindset and connect the dots between your job and customer impact.
Categories: Emotional Intelligence Courses, Communication Skills Courses, Change Management Courses, Resilience Courses, Customer Service Courses
Serving Customers Using Social Media
Serving Customers Using Social Media
Social media is a critical customer service tool. Learn how to communicate and serve customers in high-stakes channels like Facebook, Twitter, and Instagram. Elevate your customer interaction skills with this essential course.
University:
Provider:
Categories: Emotional Intelligence Courses, Communication S.
Customer Service in the Age of Generative AI
Customer Service in the Age of Generative AI | Coursera
Customer Service in the Age of Generative AI
The Customer Service in the Age of Generative AI course equips you with the vital skills to utilize Generative AI for designing and developing chatbots aimed at enhancing customer engagement and support. Gain insights into h.
Customer Service, Customer Support, And Customer Experience
Course Title: Customer Service, Customer Support, and Customer Experience
Course Description: Enhance your skills with comprehensive training in customer service, customer support, and customer experience. Learn the essentials of creating loyal clients through world-class customer service techniques. This course is designed to provide you with the.
GenerativeAI for Customer Success
GenerativeAI for Customer Success
Did you know that companies using Generative AI in customer success see a significant improvement in customer satisfaction and operational efficiency? Discover how you can leverage this technology to transform your customer success strategies.
This short course empowers customer success professionals and manager.
