Automate Interactions with Contact Center AI

via Qwiklabs

Overview

Earn a prestigious skill badge by completing the "Automate Interactions with Contact Center AI" course offered by Qwiklabs. This immersive learning quest is designed to equip you with deep insights into the functionalities of Contact Center AI. As part of this course, you'll gain hands-on experience in:

Building a robust virtual agent.
Crafting conversation flows to enhance your virtual agent's interactions.
Integrating a phone gateway for seamless connectivity.
Utilizing Dialogflow effectively for troubleshooting purposes.
Analyzing logs and debugging your virtual agent for optimal performance.

This skill badge, issued by Google Cloud, stands as a testament to your expertise and proficiency in leveraging Google Cloud products and services, demonstrating your ability to apply your knowledge in a practical, interactive setting. Completing this quest and the final assessment challenge lab will not only earn you a digital badge but also empower you to showcase your newly acquired skills to your professional network. This course falls under several categories, including Artificial Intelligence Courses, Google Cloud Platform (GCP) Courses, Dialogflow Courses, and BigQuery Courses, making it an excellent opportunity to broaden your skill set in these areas.