Overview
Throughout this comprehensive course, participants will delve into the intricacies of cross-cultural interactions, examining how cultural differences impact negotiation strategies, communication styles, and relationship-building.
Syllabus
-
- Introduction to Intercultural Communication
-- Definition and Scope
-- Importance in the Workplace
-- Overview of Cultural Dimensions
- Understanding Cultural Differences
-- High-Context vs. Low-Context Cultures
-- Individualism vs. Collectivism
-- Power Distance and Hierarchy
-- Uncertainty Avoidance
- Communication Styles Across Cultures
-- Verbal and Nonverbal Communication
-- Direct vs. Indirect Communication
-- Cross-Cultural Listening Skills
- Impact of Cultural Differences on Negotiation Strategies
-- Negotiation Styles: Competitive vs. Cooperative
-- Cultural Influences on Bargaining Techniques
-- Conflict Resolution Approaches
- Relationship-Building in Diverse Contexts
-- Building Trust Across Cultures
-- Networking Strategies
-- Protocols and Etiquette
- Overcoming Intercultural Communication Barriers
-- Identifying Common Barriers
-- Effective Strategies for Overcoming Misunderstandings
-- Active Listening and Feedback Techniques
- Case Studies and Real-World Applications
-- Analysis of Successful Intercultural Communication
-- Lessons from Multinational Organizations
- Tools and Resources for Continuous Learning
-- Cultural Intelligence Assessments
-- Online Platforms and Tools
-- Recommended Readings and Journals
- Final Project and Assessment
-- Development of a Negotiation Strategy in a Cross-Cultural Scenario
-- Peer Review and Feedback
- Conclusion
-- Recap of Key Learnings
-- Course Reflection and Personal Growth
Taught by
Tags
On-Demand
