Clinical Communication Skills For Healthcare Professionals

via FutureLearn

Overview

Improve your clinical communication skills with this comprehensive course designed for healthcare professionals. Learn the critical role of communication in healthcare settings and how it impacts patient care and team dynamics. Over two weeks, you will enhance your ability to engage in compassionate conversations, reflecting on personal experiences from patients and professionals alike.

Discover the importance of self-awareness and emotional intelligence in your journey to becoming an effective communicator. Develop your listening skills to truly understand the experiences of others, focusing on active and empathetic listening techniques.

Explore both verbal and non-verbal forms of communication, gaining insights into how to speak honestly and clearly while leveraging body language and eye contact to support your message.

Tackle the common barriers to effective communication within healthcare, learning strategies to overcome these challenges and deliver person-centred care. This course, guided by healthcare experts, will equip you with the clinical communication skills necessary for improving your professional relationships in any healthcare setting.

Targeted at healthcare professionals, including pre-registration and currently studying students, as well as qualified staff looking to enhance their communication competences, this course offers valuable insights applicable both within the UK and globally. Provided by FutureLearn, it belongs to categories such as Emotional Intelligence Courses, Health Care Courses, and Communication Skills Courses, offering a comprehensive toolkit for those aiming to excel in healthcare communication.