Emotional Intelligence Courses
683 Courses
Certified Professional in Management Exam Prep Course (Live Online)
Certified Professional in Management Exam Prep Course | Live Online
Advance your managerial career with the Certified Professional in Management Exam Prep Course, offered live online. This course is designed to equip you with essential management skills necessary for today's business environment and prepare you thoroughly for the AMA Certified.
Leading with Emotional Intelligence (Live Online)
Why Emotional Intelligence Matters: At the heart of exceptional leadership are the abilities to connect, inspire, and act with resilience. By mastering emotional intelligence (EI), you gain the advantage of creating impactful relationships and seizing unique opportunities.
Our course employs an integrated competency approach, offering hands-o.
Developing Your Emotional Intelligence (Live Online)
In today's fast-paced, team-centric, and global work environment, strong relationships are crucial for achieving peak efficiency. Emotional Intelligence (EI) competencies are central to fostering effective workplace dynamics and productivity. This seminar focuses on the practical application of EI skills, empowering you to build personal aware.
Emotional Intelligence & Customer Service (Live Online)
In times of crisis, individuals often default to a "fight vs. flight" mentality rather than reasoned thinking. This interactive online session on Emotional Intelligence & Customer Service is designed to teach you how to maintain emotional control and assist your customers in doing the same, thereby enabling effective problem-solving.
Throughou.
Effectively Communicating in The Moment (Live Online)
Unexpectedly called upon in meetings, asked questions in hallways, or caught in challenging conversations, these unrehearsed events require confidence and readiness. Learn to apply preemptive and immediate strategies for unscripted situations.
Who Should Attend: Business professionals at any career stage seeking to improve in-the-moment commun.
Expanding Your Influence: Tapping Into the Power of Persuasion (Live Online)
Enhance your capability to influence by delving into the psychology of persuasion during this comprehensive 2-day online training session. Uncover the psychological triggers that steer decision-making and how you can leverage this knowledge for outcomes beneficial to all parties involved.
In this event, you'll learn persuasion methods unknow.
Conflict Management Workshop (Live Online)
Conflict Management Workshop - Live Online | CourseHorse
Embrace conflict to build understanding and foster better relationships, achieving success both personally and professionally. Although challenging, managing conflict is a crucial skill. This online workshop will help you explore your emotional triggers and teach you to handle difficult s.
How to Manage Difficult Conversations (Live Online)
Even in the most well-cultivated corporate environments, some discussions can be challenging. This live online course delves into why certain conversations pose difficulties, the emotional responses they trigger, and strategic approaches for managers, leaders, and individual contributors. Enhance your ability to engage in these dialogues with c.
Customer Service Excellence:How to Win & Keep Customers (Live Online)
Providing top-notch customer service is essential for cultivating loyalty and repeat business. This live online seminar is designed for customer service representatives, technical support, account managers, and more who aim to refine their skills in customer care. In today's business environment, exceptional 'people skills' are pivotal to bo.
Moving Ahead: Breaking Behavior Patterns (Live Online)
Moving Ahead: Breaking Behavior Patterns That Hold You Back
What does your professional image say about you? Whether it's overpowering others in pursuit of authority, frequent clashes with figures of authority, spreading office rumors, or breaking down easily under stress, these negative behaviors can severely tarnish your reputation and lead t.