Communication Skills Courses
138 Courses
Transitioning from Technical Professional to Manager
Transitioning from Technical Professional to Manager
Enhance your leadership abilities by acquiring the essential functional and interpersonal skills needed to achieve corporate goals, foster a high-performing team, and broaden your influence as a leader.
Categories: Emotional Intelligence Courses, Communication Skills Courses
De-Escalating Conversations for Customer Service
De-Escalating Conversations for Customer Service
Successfully defuse intense situations with angry customers. Enroll in our course to learn practical approaches for managing a customer's frustration, as well as your own. This course falls under these categories: Emotional Intelligence Courses, Communication Skills Courses, Conflict Resolution Co.
Having Powerful, Advanced Conversations
Having Powerful, Advanced Conversations
Great conversations can change the world. Get tips on how to have powerful conversations that turn big ideas into big actions.
Categories: Emotional Intelligence Courses, Communication Skills Courses
Empathy Tips for HR Professionals
Empathy Tips for HR Professionals
Empathy Tips for HR Professionals
Subscribe to receive weekly tips on leveraging empathy to enhance employee connection, communication, collaboration, productivity, and performance.
Categories: Emotional Intelligence Courses, Communication Skills Courses, Empathy Courses, Change Management Courses
Dealing with Difficult People in Your Office
Dealing with Difficult People in Your Office
In this insightful course, psychiatrist Jody Foster shares expert tips on handling various types of difficult people in your office. Gain practical strategies to improve your workplace environment and promote better interactions.
Categories: Emotional Intelligence Courses, Communication Skills Courses,.
Developing a Service Mindset
Keep your customers top of mind—even if you're not in a customer-facing role. Learn how to cultivate a service mindset and connect the dots between your job and customer impact.
Categories: Emotional Intelligence Courses, Communication Skills Courses, Change Management Courses, Resilience Courses, Customer Service Courses
Serving Customers Using Social Media
Serving Customers Using Social Media
Social media is a critical customer service tool. Learn how to communicate and serve customers in high-stakes channels like Facebook, Twitter, and Instagram. Elevate your customer interaction skills with this essential course.
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Categories: Emotional Intelligence Courses, Communication S.
The Secrets to Success at Work
The Secrets to Success at Work | Professional Skills for Career Advancement
Unlock the secrets to success in your professional life by mastering twelve crucial skills that will help you stand out and advance in your career. Our comprehensive courses cover:
Emotional Intelligence
Goal Setting
Communication Skills
Career Development
Re.
Documenting and Communicating a Generative AI Strategy
Documenting and Communicating a Generative AI Strategy
This course covers the strategic implementation of generative AI in business operations. Learning how to document and communicate a generative AI strategy is essential for enhancing business operations and staying competitive.
In this course, Documenting and Communicating a Generative AI St.
