Overview
Embrace conflict to build understanding and foster better relationships, achieving success both personally and professionally. Although challenging, managing conflict is a crucial skill. This online workshop will help you explore your emotional triggers and teach you to handle difficult situations with diplomacy, tact, and credibility.
Who Should Attend: This workshop is designed for professionals and managers looking to enhance their ability to productively manage conflict situations.
How You Will Benefit:
- Build trust and credibility with colleagues and team members.
- Transform potential conflict situations into opportunities for critical conversations that enhance work relationships.
- Gain confidence in holding difficult conversations calmly and assertively.
- Proactively manage conflict situations.
- Increase your effectiveness in conflict management.
- Improve your overall performance.
What You Will Cover:
- Gain insights into your conflict management style through self-assessment (TKI®).
- Practice techniques and new skills through role-playing in a safe environment.
- Share best practices for approaching conflict management.
- Apply your learning back to your work environment using job aids and other resources.
Categories: Emotional Intelligence Courses, Leadership Courses, Assertiveness Courses, Negotiation Courses, Interpersonal Communication Courses, Workplace Relationships Courses, Conflict Management Courses, Diplomacy Courses
Provided by: CourseHorse
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