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Starts 24 June 2025 16:46

Ends 24 June 2025

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GenAI for Patient Scheduling & Appointment Management

Discover how to leverage GenAI tools like ChatGPT to automate patient scheduling, reduce no-shows, and streamline healthcare workflows without coding—perfect for administrators and clinic managers.
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2041 Courses


4 hours 14 minutes

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Progress at your own speed

Paid Course

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Overview

In this course, you’ll learn how to use Generative AI to improve scheduling efficiency, reduce no-shows, and enhance patient experience without any coding required. Through hands-on practice with tools like ChatGPT, Custom GPTs, and AI-powered platforms, you’ll gain practical skills to automate appointment tasks and streamline your workflows.

Whether you're a scheduler, administrator, or clinic manager, this course will help you apply AI in simple, powerful ways. This course is designed for healthcare administrators, patient access and scheduling staff, clinic managers, and healthcare IT professionals who are seeking to enhance operational efficiency through AI-driven solutions.

Whether you’re overseeing patient scheduling, managing front-desk workflows, or responsible for healthcare systems and technologies, this course will equip you with practical skills to streamline processes and improve patient experience using Generative AI tools. Learners should have a foundational understanding of healthcare operations, particularly patient scheduling workflows, appointment management, and core administrative processes.

Familiarity with electronic medical records (EMRs), hospital information systems, and standard scheduling software is expected. Basic computer proficiency—such as data entry, navigating software interfaces, and interpreting scheduling reports—is required.

No prior experience with programming or advanced technical tools is necessary. By the end of this course, learners will be able to use GenAI tools like ChatGPT to create patient scheduling documentation and resolve common queries, enhancing operational clarity and communication.

They will develop and deploy Custom GPTs tailored to specific scheduling needs, and implement AI-driven SaaS solutions to improve workforce and appointment management. Learners will also be able to design a practical roadmap for AI integration, encompassing tool selection, workflow alignment, staff training, and change management strategies for sustainable implementation.

Syllabus

  • GenAI for Patient Scheduling & Appointment Management
  • In this course, you’ll explore how to use Generative AI to automate appointment scheduling workflows and enhance patient engagement without writing a single line of code. Through hands-on experience with tools like ChatGPT, Custom GPTs, and AI-driven platforms, you’ll learn to reduce no-shows, streamline communication, and optimize scheduling operations in healthcare settings. You’ll also evaluate automation strategies, identify bottlenecks in patient flow, and develop scalable solutions that improve efficiency, reduce administrative burden, and elevate the overall patient experience.

Taught by

Starweaver Instructor Team and Neel Majumder


Subjects

Computer Science