GenAI pour la planification des rendez-vous et la gestion des appointments des patients

Aperçu

In this course, you’ll learn how to use Generative AI to improve scheduling efficiency, reduce no-shows, and enhance patient experience without any coding required. Through hands-on practice with tools like ChatGPT, Custom GPTs, and AI-powered platforms, you’ll gain practical skills to automate appointment tasks and streamline your workflows.

Whether you're a scheduler, administrator, or clinic manager, this course will help you apply AI in simple, powerful ways. This course is designed for healthcare administrators, patient access and scheduling staff, clinic managers, and healthcare IT professionals who are seeking to enhance operational efficiency through AI-driven solutions.

Whether you’re overseeing patient scheduling, managing front-desk workflows, or responsible for healthcare systems and technologies, this course will equip you with practical skills to streamline processes and improve patient experience using Generative AI tools. Learners should have a foundational understanding of healthcare operations, particularly patient scheduling workflows, appointment management, and core administrative processes.

Familiarity with electronic medical records (EMRs), hospital information systems, and standard scheduling software is expected. Basic computer proficiency—such as data entry, navigating software interfaces, and interpreting scheduling reports—is required.

No prior experience with programming or advanced technical tools is necessary. By the end of this course, learners will be able to use GenAI tools like ChatGPT to create patient scheduling documentation and resolve common queries, enhancing operational clarity and communication.

They will develop and deploy Custom GPTs tailored to specific scheduling needs, and implement AI-driven SaaS solutions to improve workforce and appointment management. Learners will also be able to design a practical roadmap for AI integration, encompassing tool selection, workflow alignment, staff training, and change management strategies for sustainable implementation.

Programme

• GenAI pour la Planification des Patients et la Gestion des Rendez-vous
Dans ce cours, vous explorerez comment utiliser l'IA générative pour automatiser les flux de travail de planification des rendez-vous et améliorer l'engagement des patients sans écrire une seule ligne de code. Grâce à une expérience pratique avec des outils tels que ChatGPT, les GPT personnalisés et les plateformes pilotées par l'IA, vous apprendrez à réduire les absences, à rationaliser la communication et à optimiser les opérations de planification dans les environnements de soins de santé. Vous évaluerez également des stratégies d'automatisation, identifierez les goulots d'étranglement dans le flux des patients et développerez des solutions évolutives qui améliorent l'efficacité, réduisent la charge administrative et élèvent l'expérience globale des patients.

Enseigné par

Starweaver Instructor Team and Neel Majumder

Matières

Computer Science