Managing Conflicts with Cultural and Emotional Intelligence
University of Maryland, College Park via Coursera
Coursera
8 Courses
The University of Maryland, College Park is a public research university renowned for its diverse student community and prestigious academic programs. With more than 200 degree courses, exclusive internships, and progressive research opportunities, UMD provides a top-tier educational experience.
Overview
Enhance conflict management skills using emotional and cultural intelligence. Learn to navigate social dynamics, improve communication, and increase team effectiveness in diverse project environments.
Syllabus
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- Week 1 : Emotional Intelligence
- Week 2: Cultural Intelligence
- Week 3: The Coordinated Management of Meaning
- Week 4: The CMM Tools
- Week 5 : Final Exam
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