Managing Conflicts with Cultural and Emotional Intelligence

University of Maryland, College Park via Coursera

Coursera

8 Courses


The University of Maryland, College Park is a public research university renowned for its diverse student community and prestigious academic programs. With more than 200 degree courses, exclusive internships, and progressive research opportunities, UMD provides a top-tier educational experience.

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Overview

Enhance conflict management skills using emotional and cultural intelligence. Learn to navigate social dynamics, improve communication, and increase team effectiveness in diverse project environments.

Syllabus

    - Week 1 : Emotional Intelligence - Week 2: Cultural Intelligence - Week 3: The Coordinated Management of Meaning - Week 4: The CMM Tools - Week 5 : Final Exam

Taught by

William A. Brantley


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