Create agents with Microsoft Copilot Studio

Overview

Welcome to the "Create Agents with Microsoft Copilot Studio" course offered by Microsoft Learn. This course is designed to provide a deep understanding of Microsoft Power Virtual Agents and offer hands-on experience in building advanced chatbots.

• Module 1:

  Introduction to Microsoft Power Virtual Agents Bots

Get acquainted with Power Virtual Agents bots.

Learn how to create, test, and analyze their performance effectively.

• Module 2:

  Enhance Your Bot’s Functionality

Discover powerful enhancements for your bot, including initiating Power Automate flows, configuring conversation transfers, and integrating content from support pages.

• Module 3:

  Managing Conversations with Topics

Explore how trigger phrases and topics can create seamless conversation paths, manage topic statuses, and handle escalation efficiently.

• Module 4:

  Implementing No-Code Chatbots

Learn to implement chatbots without coding to resolve customer issues, configure security settings, and utilize topics and entities effectively.

Provider:

Microsoft Learn

Categories:

Customer Service Courses, Microsoft PowerApps Courses, No-Code Development Courses

Subjects