How to Communicate with Diplomacy, Tact and Credibility (Live Online)

Overview

How well you communicate can make or break your professional image, directly influencing how others view your work and your prospects for career advancement. While being diplomatic, tactful, and credible does not always come naturally, this seminar will equip you with the skills to master these essential communication techniques.

Learn to choose and use appropriate words and emotional tones in business interactions, gain insights into communication styles, and enhance your ability to receive and transmit information effectively. This course is ideal for business professionals seeking to communicate positively and professionally.

Who Should Attend

• Business professionals who want the skills to communicate effectively in any situation.

How Will You Benefit

• Apply diplomacy and tact to become a credible communicator.
• Manage the impact of your communications on your image.
• Define and leverage your communication style.
• Develop better listening skills and understand the importance of perceptions.
• Explore communication style differences and adapt your style accordingly.
• Recognize and adjust for the impact of stress on communications.
• Learn what makes communication effective and develop skills to model it.

What You Will Cover

• The Importance of Perception: Understand the impact of perception and image on professional performance.
• Communication Style Differences: Learn to flex your style for effective communication and credibility.
• Effective and Powerful Communication: Remove obstacles and enhance verbal, visual, and vocal communication components.
• Effective Listening Skills: Build listening skills to reinforce your image and facilitate credible communication.
• Diplomacy, Tact, and Credibility: Identify actions for credible communication and manage "hot buttons".

Offered By: CourseHorse

Categories: Emotional Intelligence Courses, Communication Skills Courses, Conflict Resolution Courses, Business Communication Courses, Interpersonal Communication Courses, Nonverbal Communication Courses, Active Listening Courses, Diplomacy Courses

Syllabus

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