Overview
Gain the core leadership and communication skills you need to manage teams with confidence.
Syllabus
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- Introduction to Management
-- Understanding the Role and Responsibilities of a Manager
-- Transitioning from Peer to Leader
- Emotional Intelligence
-- Self-awareness and Self-regulation
-- Empathy and Social Skills in Leadership
- Effective Communication
-- Active Listening Techniques
-- Clear and Concise Communication
-- Feedback and Constructive Criticism
- Team Building and Motivation
-- Building Trust and Rapport
-- Techniques for Motivating Different Personalities
-- Fostering a Positive Work Environment
- Decision Making and Problem Solving
-- Critical Thinking and Analytical Skills
-- Decision-making Models and Tools
-- Creative Problem Solving
- Time Management and Delegation
-- Prioritizing Tasks and Managing Workloads
-- Delegation Techniques and Strategies
- Performance Management
-- Setting Clear Goals and Expectations
-- Monitoring and Evaluating Performance
-- Conducting Effective Performance Reviews
- Conflict Resolution
-- Identifying and Addressing Conflict
-- Conflict Resolution Styles and Strategies
- Leading Change
-- Understanding Change Management
-- Guiding Teams Through Change
- Developing Your Leadership Style
-- Identifying Your Leadership Philosophy
-- Aligning Personal and Organizational Values
- Course Wrap-Up
-- Review and Reflection
-- Personal Action Plan for Ongoing Development
Taught by
Tags
On-Demand
