Lead with Confidence: Core Skills for First-Time Managers

Overview

Step into your leadership role with clarity and confidence on this two-week course, where you’ll gain a practical toolkit of foundational management skills – from emotional intelligence and communication to performance management and team motivation.

Syllabus

• Introduction to Management
Understanding the Role and Responsibilities of a Manager
Transitioning from Peer to Leader
• Emotional Intelligence
Self-awareness and Self-regulation
Empathy and Social Skills in Leadership
• Effective Communication
Active Listening Techniques
Clear and Concise Communication
Feedback and Constructive Criticism
• Team Building and Motivation
Building Trust and Rapport
Techniques for Motivating Different Personalities
Fostering a Positive Work Environment
• Decision Making and Problem Solving
Critical Thinking and Analytical Skills
Decision-making Models and Tools
Creative Problem Solving
• Time Management and Delegation
Prioritizing Tasks and Managing Workloads
Delegation Techniques and Strategies
• Performance Management
Setting Clear Goals and Expectations
Monitoring and Evaluating Performance
Conducting Effective Performance Reviews
• Conflict Resolution
Identifying and Addressing Conflict
Conflict Resolution Styles and Strategies
• Leading Change
Understanding Change Management
Guiding Teams Through Change
• Developing Your Leadership Style
Identifying Your Leadership Philosophy
Aligning Personal and Organizational Values
• Course Wrap-Up
Review and Reflection
Personal Action Plan for Ongoing Development

---

Taught by

Paul Siegel

---

Subjects

Business