Overview
Welcome to the Age of the Customer, where delivering top-tier customer experiences is paramount for success in today’s business landscape. Organizations worldwide are revamping their strategies and processes to enhance customer interactions and satisfaction.
This course delves into SAP Customer Experience solutions, designed to create sustainable competitive advantages and strengthen brand loyalty through experiences that are trusted, personal, simple, helpful, and interconnected. These experiences aim to support customers in achieving their daily objectives and enhancing their life quality.
By the end of this course, participants will gain insights into how SAP C/4HANA and its various cloud solutions enable employees across all lines of business to improve connections with customers and enhance service delivery.
Offered by openSAP, this training is categorized under Marketing Courses, SAP Courses, and Sales Courses, providing a robust curriculum for those keen on mastering customer experience innovations.
Syllabus
Taught by
Tags
openSAP
openSAP
60 Courses
openSAP
Free Online Course
English
5 weeks
On-Demand