Responsible bots

Overview

Discover the essential principles of creating responsible bots with our comprehensive course, provided by Microsoft Learn. This course is designed to educate participants on the development and deployment of conversational AI, ensuring they adhere to responsible practices.

Divided into three detailed modules, participants will gain in-depth knowledge and skills in the following areas:

• Module 1:

  Introduction to responsible conversational AI, covering the fundamental principles of developing bots that are not only efficient but also culturally sensitive and user-centric. You'll learn about the building blocks for creating conversational user interfaces (UIs) and strategies for enhancing cultural sensitivity in your bots.

• Module 2:

  Focuses on constructing bots capable of handling tedious tasks to improve customer service.

  By the end of this module, participants will be proficient in the basics of conversational AI creation, developing bots with responsibility at their core, utilizing a template in Visual Studio for an educational bot, and configuring bots to be more culturally aware.

• Module 3:

  Teaches the deployment of bots for collecting user input, aimed at elevating customer service experience. Participants will learn how to create customer service bots using a sample in Visual Studio, program bots for optimal customer interaction, deploy these bots to the cloud using Azure CLI, and connect bots to various communication channels.

This course falls under several categories, including Chatbot Courses, Customer Service Courses, and Microsoft Visual Studio Courses, making it perfect for those looking to make a mark in these areas.

Subjects