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Starts 4 June 2026 08:39
Ends 4 June 2026
Retail Management in the Digital Era
Indian Institute of Management Bangalore
20 Courses
IIM Bangalore is one of the leading management institutions in India, providing top-notch management programs for undergraduate and postgraduate students. It boasts world-class infrastructure and a robust network of alumni who have made substantial contributions to the field of management.
8 weeks
Optional upgrade avallable
Intermediate
Progress at your own speed
Free Online Course
Optional upgrade avallable
Overview
This course is crafted to provide learners with a well-rounded understanding of modern retail management in the digital era. It blends core retail concepts with the latest technological advancements, ensuring relevance in today’s fast-evolving landscape.
Beginning with the fundamentals of retail and its evolution, the course builds toward advanced topics like merchandise planning, omnichannel logistics, and strategic positioning. Emphasis is placed on digital transformation, incorporating AI, IoT, AR/VR, blockchain, and CRM tools.
Learners will explore innovative trends like cashier-less stores, drone deliveries, and predictive analytics. The course enables students to analyse consumer behaviour and design effective retail strategies.
It also focuses on inventory management and supply chain optimization through digital tools. Sustainability and ethics are integral themes, aligning retail practices with global standards.
Real-world examples and case studies make the learning practical. This course prepares learners for versatile roles in both online and offline retail.
Graduates will be equipped to lead innovation, adapt to changing customer needs, and drive strategic growth. Ideal for future-ready retail professionals.
Syllabus
Taught by
Dr. Jagriti Singh
Subjects
Business
