The IT Ops Sessions: Using OpenAI for Service Desk Automation
Pluralsight
489 Courses
Overview
The IT Ops Sessions: Using OpenAI for Service Desk Automation
In this IT Ops session, you’ll learn how to leverage conversational AI to resolve complex technical issues and reduce routine service desk tasks by using OpenAI and Azure Automation.
The IT Ops sessions are short-form conference-style sessions, minus the conference. In this session, "Using OpenAI for Service Desk Automation," you'll see how cloud operations can be more rewarding by embracing the power of natural language processing. This can be achieved by creating a chatbot using OpenAI and Azure Automation, resulting in an enriched end-user experience and reduced L2 and L3 level support expenses. You'll discover how this helps end users get faster responses to their queries and quickly find the information they are looking for.
Upon completing this session, you’ll have a better understanding of how to best use OpenAI with Azure Automation for processing end-user requests in natural language.
University: Provider: Pluralsight
Categories: Chatbot Courses, Conversational AI Courses, OpenAI Courses, Azure Automation Courses
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