What You Need to Know Before
You Start
Starts 7 June 2025 19:05
Ends 7 June 2025
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days
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hours
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5 hours 26 minutes
Optional upgrade avallable
Not Specified
Progress at your own speed
Paid Course
Optional upgrade avallable
Overview
*** Agentforce Specialist Video Updates Have Been Added for the first 2 sections of this course - more coming soon! ***
Syllabus
- Introduction to Salesforce and Agentforce
- Getting Started with Agentforce
- Agentforce Configuration
- Salesforce Agentforce Tools and Features
- Advanced Agentforce Strategies
- Agentforce Specialist Exam Preparation
- Practice Tests and Evaluation
- Course Summary and Next Steps
Overview of Salesforce Platform
Introduction to Agentforce
Course Objectives and Structure
Setting Up Your Salesforce Agentforce Environment
Navigating the Agentforce Interface
Key Features and Functionalities
Customizing the Agentforce Dashboard
Configuring User Accounts and Permissions
Managing Customer Data and Interactions
Using Agentforce CRM Tools
Automating Tasks with Agentforce
Integrating Third-Party Applications
Data Analysis and Reporting in Agentforce
Leveraging AI Tools within Agentforce
Best Practices for Sales and Customer Management
Overview of Certification Exam Structure
Key Topics and Areas of Focus
Study Tips and Resources
Simulated Practice Tests
Analyzing Practice Test Results
Final Review and Q&A
Recap of Key Learnings
Resources for Further Study
Guidance for Next Steps in Certification Path
Taught by
Rapid Reskill by Mike Wheeler, Evan Wheeler, Ezekiel Wheeler and Rapid Reskill
Subjects
Business
