Advanced Strategies for Conflict Management and Resolution

Overview

Do you find yourself avoiding conflict or feeling overwhelmed when it arises? Whether it’s at work, at home, or in everyday interactions, conflict can drain your energy, harm relationships, and get in the way of what really matters.

Syllabus

• Introduction to Conflict Management
Understanding the Nature and Types of Conflict
The Impact of Conflict on Relationships and Energy Levels
• Psychology of Conflict
Emotional Responses to Conflict
Cognitive Biases and Perceptions
Communication Styles and Their Impact
• Advanced Conflict Resolution Strategies
Interest-Based Relational Approach
Mediation and Negotiation Techniques
Constructive Communication Skills
• Managing Conflict in the Workplace
Strategies for Team Conflict Resolution
Role of Leadership in Managing Conflict
Building a Culture of Open Dialogue
• Conflict Management in Personal Relationships
Developing Empathy and Active Listening
Setting Boundaries and Assertiveness
Repairing and Strengthening Relationships
• Tools and Techniques for Everyday Conflict
Stress and Anger Management
Techniques for Diffusing Tension
• Practical Application and Case Studies
Analyzing Real-World Conflict Scenarios
Role-Playing and Simulation Exercises
Building a Personal Conflict Management Plan
• Evaluation and Continuous Improvement
Self-Assessment and Reflection
Feedback Mechanisms for Ongoing Development
• Conclusion and Graduation
Synthesis of Learned Strategies
Setting Goals for Continued Conflict Mastery

Taught by

Soufiane El Alaoui

Subjects

Personal Development