Everyday Empathy At Work, In Leadership, And Career Growth

Overview

Empathy helps team building, job happiness, and employee retention. See research in how empathy improves the workplace What you'll learn:

Create a BETTER PLACE TO WORK within a SUPPORTIVE TEAMSCIENTIFIC RESEARCH on empathyFORTUNE 500 studies on empathy in the workplaceLearn about empathy and kindheartedness from the Dalai LamaScenarios and phrases for more empathetic communicationActive listeningUnderstand the body language of your co-workersExamples of real-world experience of a workplace with and without empathyPERSONALIZED HELP from the instructor:

Join OFFICE HOURS Zoom call with the instructor and students to ask questions directlyWORLD-CLASS student support:

I answer 99% of student questions within 24 hours Use empathy to grow into a leadership role or grow your current leadership or management position.PROFESSIONALINDUSTRY RESEARCH ONEMPATHYINTHEWORKPLACESee research being done today on what employees expect from their management in terms of empathy.

Employees report higher levels of job loyalty, creativity, feeling included, and work productivity when their managers display and follow up on empathy and compassion.SCIENTIFICRESEARCHSee the latest scientific research on how empathy works in terms of your brain activity and body chemistry. See the latest studies and discoveries being done on this topic.ACTIVELISTENINGLearn to listen to your employees and co-workers better by practicing active listening.

When you listen and acknowledge people, they feel more respected, their defensiveness does away, and they open up.LISTENINGTOBODYLANGUAGEMost communication is non-verbal, so in addition to active listening, we'll also go over body language that you should be attuned to in order to become more empathetic and a better listener.EMPATHETICPHRASESTOUSEATWORKI'll also provide you a number of different phrases to use in various workplace scenarios to help you say the right empathetic thing in different situation. Those phrases will range from conversation starters that get people to open up to what to say in meetings.EMPATHYINCASESOFLOSSORBEREAVEMENTI'll also show you empathetic and sensitive things to say in case a co-worker is going through loss or bereavement.

Plus, I'll show you how to go above and beyond, and not just say things, but show that you care with actions. Invest in your future!

Enroll today!

Syllabus

• Introduction to Empathy in the Workplace
Definition of Empathy
Importance of Empathy in Professional Settings
Empathy vs. Sympathy: Key Differences
• The Role of Empathy in Leadership
Understanding Leadership Styles and Empathy
How Empathy Enhances Leadership Effectiveness
Case Studies: Empathetic Leaders and Their Impact
• Developing Empathetic Communication Skills
Active Listening Techniques
Nonverbal Communication and Empathy
Building Trust through Empathy
• Empathy as a Tool for Career Growth
Using Empathy to Foster Professional Relationships
Navigating Workplace Conflicts with Empathetic Approaches
Empathy-Driven Networking Strategies
• Empathy in Team Dynamics
Creating a Collaborative Team Environment
Encouraging Open and Empathetic Dialogue within Teams
Managing Diverse Teams through Empathy
• Implementing Empathy in Decision-Making
Balancing Empathy and Objectivity
Empathy-Driven Problem Solving
Decision-Making Case Studies
• Overcoming Challenges in Practicing Empathy
Addressing Empathy Fatigue
Setting Boundaries while Being Empathetic
Self-Reflection and Personal Growth
• Measuring and Recognizing Empathy in Leadership Development
Tools and Techniques for Assessing Empathy
Feedback Systems to Enhance Empathetic Practices
Recognizing and Rewarding Empathetic Behaviors
• Conclusion and Action Plan
Developing a Personal Empathy Improvement Plan
Ongoing Practices for Enhancing Empathy
Resources for Continued Learning on Empathy in Leadership
• Course Wrap-Up and Q&A

Taught by

Alex Genadinik

Subjects

Personal Development