Overview
Leadership & Team Development: Change Management Skills for Business Administration & Office Professionals
Syllabus
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- Introduction to Leadership
-- Definition and Importance of Leadership
-- Historical Perspectives on Leadership
-- Leadership versus Management
- Self-Awareness and Personal Leadership Style
-- Assessing Your Leadership Style
-- Strengths and Areas for Improvement
-- Setting Personal Development Goals
- Visionary Leadership
-- Developing a Clear Vision
-- Communicating and Aligning Vision with Team Goals
-- Inspiring and Motivating Others
- Emotional Intelligence in Leadership
-- Understanding Emotional Intelligence (EI)
-- Techniques to Enhance EI
-- Applying EI to Improve Leadership Effectiveness
- Effective Communication Skills
-- Active Listening Techniques
-- Delivering Clear and Impactful Messages
-- Managing Difficult Conversations
- Building and Leading High-Performing Teams
-- Understanding Team Dynamics
-- Strategies for Effective Team Building
-- Cultivating Trust and Collaboration
- Conflict Resolution and Negotiation
-- Identifying Sources of Conflict
-- Conflict Resolution Strategies
-- Negotiation Techniques for Leaders
- Decision-Making and Problem-Solving
-- Analytical and Creative Problem-Solving Approaches
-- Making Decisions Under Uncertainty
-- Leveraging Data for Informed Decision-Making
- Leading Change and Innovation
-- Change Management Principles
-- Fostering a Culture of Innovation
-- Overcoming Resistance to Change
- Developing Others and Succession Planning
-- Coaching and Mentoring for Growth
-- Identifying and Nurturing Talent
-- Creating a Sustainable Leadership Pipeline
- Leading with Empathy and Inclusion
-- Understanding Diverse Perspectives
-- Promoting an Inclusive Work Environment
-- Leading with Empathy and Compassion
- Ethics and Social Responsibility in Leadership
-- Understanding Ethical Leadership
-- Corporate Social Responsibility Practices
-- Balancing Business Goals with Ethical Considerations
- Final Project and Course Review
-- Leadership Development Plan Presentation
-- Peer Feedback and Evaluation
-- Reflection on Leadership Growth and Future Goals
Taught by
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