Mastering Emotional Intelligence For Professional Excellence

Overview

Are you satisfied with your career development or job? Do you often find yourself under pressure, unfulfilled in relationships, or struggling to remain calm in frustrating situations?

Can you communicate without conflict or balance impulsivity with discipline?

Syllabus

• Introduction to Emotional Intelligence
Definition and importance of emotional intelligence
Overview of emotional intelligence in the workplace
• Self-Awareness
Understanding emotions and their impact
Building self-assessment skills
Recognizing emotional triggers
• Self-Regulation
Strategies to manage emotions effectively
Techniques to remain calm under pressure
Balancing impulsivity with discipline
• Motivation
Harnessing emotional drivers for personal growth
Setting and achieving professional goals
Cultivating resilience and maintaining motivation
• Empathy
Understanding others' emotions and perspectives
Building constructive professional relationships
Enhancing communication to reduce conflict
• Social Skills
Improving interpersonal communication skills
Conflict resolution and negotiation strategies
Developing leadership qualities through emotional intelligence
• Practical Application
Real-world scenarios and role-playing exercises
Emotional intelligence in teamwork and collaboration
Personalized action plan for professional development
• Assessment and Reflection
Self-assessment tools and techniques
Reflection on personal growth and improvements
Ongoing development strategies in emotional intelligence
• Course Wrap-Up
Summary of key takeaways
Resources for further learning
Feedback and future learning opportunities

Taught by

Soufiane El Alaoui

Subjects

Personal Development