Recruitment, Interviewing, and Emotional Intelligence

Overview

Conducting a good recruitment interview is hard. It is much harder than people expect, and the process often fails with the wrong type of person hired.

They are either a bad fit for the job, or unable to do it. This is a big drain on resources with costs upwards of $75,000.

Syllabus

• Introduction to Recruitment and Interviewing
The Importance of Effective Recruitment
Common Mistakes in the Hiring Process
• Preparing for the Interview
Job Analysis and Role Definition
Creating a Candidate Profile
Designing Effective Interview Questions
• Conducting the Interview
Structuring the Interview Process
Active Listening Techniques
Assessing Candidate Responses
• Emotional Intelligence in Recruitment
Understanding Emotional Intelligence (EI)
Applying EI to the Interview Process
Evaluating a Candidate's EI
• Techniques for Evaluating Candidates
Behavioral and Situational Interviews
Competency-Based Assessment
Red Flags to Watch For
• Making the Hiring Decision
Comparing and Contrasting Candidates
Avoiding Bias in Selection
Ensuring Organizational Fit
• Post-Interview Process
Providing Constructive Feedback
Onboarding Strategies for New Hires
Continuous Improvement in Recruitment Practices
• Case Studies and Practical Exercises
Analyzing Successful and Unsuccessful Hires
Role-playing Interview Scenarios
Developing Personal EI Competence
• Conclusion and Best Practices
Summary of Key Concepts
Best Practices for Long-term Hiring Success
Resources for Continuous Learning in Recruitment and EI

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Taught by

Robin Hills

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Subjects

Business