Workforce Analytics for HR

Overview

Learn how to use analytics to translate HR data into financial impact. Johnson & Johnson alumni & 15+ yrs of experience What you'll learn:

High-level briefing focusing on case studies and examples to help HR jumpstart Workforce Analytics journeyUnderstand the basic foundation and benefits of Workforce AnalyticsHow to create a winning business case for HRHow to speak the language of business and get funding for your next projectFoundation to measure, track and analyze the impact of various workforce intervention decisions To view our complete offering, search for "Jeff Higgins".

More about this CourseThis workshop provides attendees with the foundation knowledge, examples, and tools they need to successfully jumpstart the Workforce Analytics journey in any industry.Training is facilitated by Jeff Higgins, a recognized expert in Workforce Analytics and Workforce Planning across multiple industries from small to large corporations. This course is designed for HR practitioners.What We'll Cover:

The needs and business case for Workforce Analytics and PlanningTop project killers for Workforce Analytics and Planning projectsSteps and key milestones in the journey to Workforce Analytics and Planning excellenceFoundational knowledge to measure, track and analyze the impact of various workforce intervention decisionsReal-life examples and case studies for Workforce Analytics successWhat This Course is NOT about:

How to use R and Python in talent managementHow to build machine learning program or statistical modelHow to set up SQL database or connect data from various sourcesWhat Our Students Are SayingSince 2009, HCMI’s expert training has helped hundreds of organizations strengthen their in-house workforce analytics & planning capability, including many Global 2,000 companies, nonprofits, healthcare organizations, and major government entities around the world. "I don’t believe in testimonials, however this workshop more than lives up to the expectations.

It was very well presented and answered many questions and created more–which is exactly what I needed on our journey in HR metrics."~ Director Human Resources, Washington Health System"This course is a ‘must’ for HR professionals. The ability to ‘manage by fact’ is a key competency, not only for businessunits,but also for HR practitioners." ~ Senior Vice President, HR at OCBC"The Workforce Analytics Training workshop conducted by the Human Capital Management Institute provided a vast amount of information on various HR metrics.

The numerous case studies they discussed during the workshop clearly demonstrated how the metrics can be used in organizations to provide valuable data for making business decisions. I would recommend this workshop to anyone interested in gaining a better understanding of the utilization of HR metrics." ~ Edison Mission Energy"The excellent service your company has provided methroughyour assistance and feedback has given me, as a consumer, more reasons to conduct future purchases from you."~ Fadi Radi, Napcogroup"A practical easy to follow training session on workforce analytics.

I will recommend this to anyone wishing to make smarter insightful human capital decisions." ~ Head of HR, World Bank Group"Of all the workshops I’ve attended, this resonated continuously." ~ EDS, aHewlett-PackardCompany"Very good training ground for HR professional who wanted to drive workforce analytics in the organization." ~Vice President, ASTRO"Excellent materials that were very well presented." ~ ConocoPhillips Inc.Course AgendaSection 0:

Course Introduction & AgendaSection 1:

The Business Imperatives for Workforce Analytics and PlanningSetting the stage:

value creation in today’s marketplaceWorkforce Analytics:

definition and evolution of analyticsThe challenges in measuring human capitalIdentifying key workforce questionsBuilding a business case for Workforce AnalyticsExercise:

Pick key human capital questionsOptional links and reading materialsSection 2:

Introduction to Analytics & Case Study ExamplesThe art and science of Workforce AnalyticsCase study:

Starbucks workforce engagement strategyThe AACEE maturity modelBuilding the foundation for data-driven decision makingWorkforce Analytics foundation & value creation examplesThe power of combining data sourcesExercise:

Self assessmentExercise:

Recruiting source analysisAdditional links and reading materialsSection 3:

Metrics:

Good, Important, and Critical MetricsKey Metrics & KPI Selection MethodologyBalanced ScorecardExample - Metrics and KPIs in Recruiting ProcessCase Study - SE Asia Property’s ScorecardApplication of Balanced Scorecards in HRExercise:

Building Scorecard and Business CaseAdditional Links and Reading MaterialsSection 4:

Workforce Analytics Review & Next StepsAbout Human CapitalManagement Institute (HCMI)HCMI's mission is to fundamentally change how workforce decisions are made by linking people investments to business outcomes through advanced analytics and dynamic visualization. Nearly a decade ago we pioneered the rigorous financial measurement of Human Capital ROI with the Human Capital Financial Statement (HCF$™ ), a strategic tool for senior leaders to optimize workforce decisions regarding capability, capacity, cost, and performance.In 2016, having developed sophisticated workforce analytics tools for 100's of consulting projects across the globe, we pioneered SOLVE™ Workforce Intelligence Software, the first workforce analytics software that links workforce investments to business outcomes.

And in 2018, we create the HCMI Online Academy to provide on-demand global access to our world-class workforce analytics and workforce training curriculum.Today, HCMI and SOLVE™ remain industry leaders. With our headquarters in the thriving technology hub of L.A.'s Silicon Beach and a presence 3 continents, we continue to innovate our technology and services to provide organizations with the actionable intelligence to maximize the return on their workforce investments.Helping analysts, HR professionals and business leaders develop their Workforce Analytics and Planning capability since 2009.

Syllabus

• Introduction to Workforce Analytics
Overview of Workforce Analytics
Importance of Analytics in HR
Key Terms and Definitions
• Data Collection and Management
Identifying Relevant HR Data Sources
Data Privacy and Ethical Considerations
Data Cleaning and Preparation
• Analytical Tools and Techniques
Introduction to Workforce Analytics Software
Descriptive Analytics for HR
Predictive Analytics: Models and Applications
Prescriptive Analytics: Decision-Making in HR
• Metrics and Measurements in HR
Key HR Metrics and KPIs
Employee Productivity and Performance Metrics
Diversity and Inclusion Metrics
• Talent Acquisition and Retention
Analyzing Recruitment Processes
Predictive Modeling for Turnover and Retention
Workforce Planning and Succession Analytics
• Employee Engagement and Experience
Measuring Employee Engagement
Analyzing Employee Feedback and Surveys
Linking Engagement to Business Outcomes
• Performance and Productivity Analysis
Evaluating Employee Performance
Identifying Performance Gaps
Productivity Improvement Strategies
• Strategic Workforce Planning
Scenario Analysis and Forecasting
Capacity Planning and Skill Gap Analysis
Aligning Analytics with HR Strategy
• Case Studies and Applications
Real-world Examples of Workforce Analytics
Lessons Learned and Best Practices
Industry-specific Applications
• Capstone Project
Design and Implement a Workforce Analytics Solution
Present Findings and Recommendations
Reflection and Course Evaluation
• Conclusion and Future Trends
Emerging Trends in Workforce Analytics
The Future of Analytics in HR
Continuing Education and Resources

Taught by

Jeff Higgins

Subjects

Business