Overview
Discover practical strategies for developing emotional intelligence at work, enhancing self-awareness, and building stronger professional relationships to manage stress and improve overall workplace dynamics.
Syllabus
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- Introduction to Emotional Intelligence (EQ) in the Workplace
-- Definition and importance of EQ
-- Overview of EQ competencies
- Tip 1: Enhancing Self-Awareness
-- Techniques for self-reflection
-- Identifying personal emotions and triggers
-- Tools for improving self-awareness
- Tip 2: Developing Self-Regulation Skills
-- Managing emotions in challenging situations
-- Building resilience and adaptability
-- Strategies for maintaining focus and self-control
- Tip 3: Fostering Empathy and Understanding
-- Active listening skills
-- Recognizing and appreciating diverse perspectives
-- Exercises for improving empathy
- Tip 4: Improving Relationship Management
-- Building trust and rapport with colleagues
-- Effective communication techniques
-- Conflict resolution strategies
- Tip 5: Enhancing Social Skills and Collaboration
-- Teamwork and collaboration skills
-- Networking and building professional relationships
-- Encouraging a positive workplace culture
- Applying EQ to Manage Stress
-- Identifying stressors in the workplace
-- Techniques for stress management and relaxation
-- Creating a supportive environment for stress reduction
- Conclusion and Review
-- Recap of key concepts
-- Setting personal EQ development goals
-- Resources for ongoing learning and improvement
Taught by
Tags
On-Demand
